Manager, Technology Governance & Controls

Manulife

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profile Job Location:

Toronto - Canada

profile Monthly Salary: Not Disclosed
Posted on: 22 hours ago
Vacancies: 1 Vacancy

Job Summary

Join the Enterprise Technology Services Governance & Controls (ETS G&C) team and play a key role in protecting the organizations information assets and strengthening our internal control this opportunity you will conduct risk assessments support audits and partner with technology teams to embed effective security controls. You will collaborate closely with the Director Technology Governance & Control to ensure compliance with policies and regulatory requirements while contributing to strategic technology initiatives. This role offers the chance to influence enterprise-wide security practices build crossfunctional partnerships and grow your expertise in a dynamic and evolving technology risk landscape.

Position Responsibilities

  • Perform information risk assessments in alignment with global methodologies policies and standards across new and existing tools technologies and business areas.

  • Recommend new or enhanced security controls to strengthen enterprise security.

  • Collaborate with developers engineers and support teams to implement and automate security controls including cloud and container security within CI/CD pipelines.

  • Perform and maintain RCSAs by evaluating control design and effectiveness identifying gaps or emerging risks and partnering with SMEs on remediation and documentation updates.

  • Develop and support corrective action plans for key controls or measures where deficiencies are identified.

  • Collaborate with ETS cloud architecture IT Asset Management Infrastructure Line 2 and control owners to ensure effective execution of risk processes and alignment with enterprise governance standards.

  • Partner with Line 3 Audit and SMEs to gather/validate evidence coordinate audit responses challenge findings and track deliverables throughout the audit lifecycle.

  • Govern operate and mature the organizational technology risk management program including reporting program status and key risk metrics.

  • Review and maintain current knowledge of Information Risk Standards and Technology Risk Policies.

Required Qualifications

  • Minimum 5 years of progressive experience in Technology Risk Information Security or IT Infrastructure/Architecture ideally within a regulated financial environment.

  • Strong understanding of cybersecurity and technology risk domains (risk assessment incident response network security cloud security and regulatory expectations).

  • Familiarity with regulatory and industry frameworks such as OSFI B13 NIST CSF ISO 27001 CIS Controls SOC 1/SOC 2 and Cyber/Tech Risk Management practices.

  • Handson experience with platforms such as Archer Jira Confluence and ServiceNow.

  • Strong understanding of cloud environments Azure required AWS an asset.

  • University degree in Computer Science IT Risk Management or related discipline; professional certifications (CISSP CISA CRISC CISM) preferred.

Preferred Qualifications

  • Strong analytical communication and stakeholdermanagement skills with the ability to influence across diverse teams.

  • Knowledge of key cybersecurity trends (e.g. ransomware attack frameworks zero trust AIdriven threats) and emerging cloudnative technologies (serverless container orchestration OT AIfocused systems fintech).

  • Ability to assess technical controls across network infrastructure and cloud environments and evaluate related risks.

  • Understanding of Generative AI foundations principles and tools.

  • Flexible and adaptable to change.

  • Superior influencing and negotiation skills; strong consensusbuilding abilities.

  • Demonstrated thought leadership in technology risk and control practices.

  • Serviceoriented and collaborative mindset with emphasis on trustbuilding.

  • Accountability transparency and strong followthrough in performance.

  • Persistent in driving efficiencies process improvements and strategic enhancements.

  • Strong industry awareness and understanding of standard processes.

When you join our team:

  • Well empower you to learn and grow the career you want.

  • Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.

  • As part of our distributed team well support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .

Referenced Salary Location

Toronto Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$113000.00 CAD - $163000.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. If you are applying for this role outside of the primary location please contact for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about U.S.-specific paid time off provisions.


Required Experience:

Manager

Join the Enterprise Technology Services Governance & Controls (ETS G&C) team and play a key role in protecting the organizations information assets and strengthening our internal control this opportunity you will conduct risk assessments support audits and partner with technology teams to embed ef...
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About Company

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Manulife is a leading financial services group. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.

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