While the intent may be a long-term tenure this position is subject to annual budget restrictions. The initial contract is through the end of this fiscal year and is anticipated to be renewed July 1 2026.
Job Summary:
Under limited supervision coordinates designs and secures computer databases to store track and maintain a large volume of critical business information. Serves as highest advanced-level subject matter expert providing authoritative guidance for professional staff. May also serve in a lead role.
- Monitoring & Observability:
- Configure maintain and optimize monitoring solutions using Dynatrace.
- Enable end-to-end visibility across infrastructure systems and applications.
- Develop dashboards alerts and health checks to ensure system health and reliability.
- Monitor service performance and availability and set alert thresholds to minimize false positives.
- Infrastructure Systems Monitoring:
- Monitor Windows/Linux servers virtual environments and cloud platforms (AWS Azure GCP).
- Support monitoring of databases middleware and network components.
- Collaborate with infrastructure and cloud teams to identify trends and capacity needs.
- Proactively identify and resolve issues before they impact production.
- Application Monitoring:
- Use Dynatrace to monitor application performance and transaction flows.
- Support synthetic monitoring and real user monitoring.
- Work closely with application teams to ensure comprehensive monitoring coverage.
- Assist in troubleshooting performance issues at both the application and system level.
- Incident Support:
- Participate in incident response efforts related to performance and availability.
- Provide monitoring insights during troubleshooting and root cause analysis.
- Identify and close monitoring gaps.
- Continuous Improvement:
- Enhance monitoring standards and documentation.
- Recommend improvements to monitoring configurations and alert strategies.
- Support integration of monitoring tools with IT Service Management (ITSM) platforms.
Requirements:
- Education: Bachelors degree in information systems Computer Science or equivalent experience.
- Experience:
- 5 years in systems engineering infrastructure support or monitoring roles.
- 5 years of hands-on experience with Dynatrace or similar APM tools.
- Knowledge of Windows/Linux servers virtualized environments (VMware) and cloud platforms (AWS Azure GCP).
- Basic networking understanding (DNS TCP/IP load balancing).
- Experience with scripting or automation tools like PowerShell or Bash (preferred).
- Familiarity with Kubernetes or container monitoring.
- Experience with ITIL practices and regulated industries (e.g. healthcare financial services).
- Soft Skills:
- Strong troubleshooting and analytical skills.
- Effective communication and collaboration across teams.
- Detail-oriented with a proactive mindset.
Required Skills :
Basic Qualification :
Additional Skills :
Background Check : No
Drug Screen : No
N/A
Stipend :false
While the intent may be a long-term tenure this position is subject to annual budget restrictions. The initial contract is through the end of this fiscal year and is anticipated to be renewed July 1 2026.Job Summary:Under limited supervision coordinates designs and secures computer databases to stor...
While the intent may be a long-term tenure this position is subject to annual budget restrictions. The initial contract is through the end of this fiscal year and is anticipated to be renewed July 1 2026.
Job Summary:
Under limited supervision coordinates designs and secures computer databases to store track and maintain a large volume of critical business information. Serves as highest advanced-level subject matter expert providing authoritative guidance for professional staff. May also serve in a lead role.
- Monitoring & Observability:
- Configure maintain and optimize monitoring solutions using Dynatrace.
- Enable end-to-end visibility across infrastructure systems and applications.
- Develop dashboards alerts and health checks to ensure system health and reliability.
- Monitor service performance and availability and set alert thresholds to minimize false positives.
- Infrastructure Systems Monitoring:
- Monitor Windows/Linux servers virtual environments and cloud platforms (AWS Azure GCP).
- Support monitoring of databases middleware and network components.
- Collaborate with infrastructure and cloud teams to identify trends and capacity needs.
- Proactively identify and resolve issues before they impact production.
- Application Monitoring:
- Use Dynatrace to monitor application performance and transaction flows.
- Support synthetic monitoring and real user monitoring.
- Work closely with application teams to ensure comprehensive monitoring coverage.
- Assist in troubleshooting performance issues at both the application and system level.
- Incident Support:
- Participate in incident response efforts related to performance and availability.
- Provide monitoring insights during troubleshooting and root cause analysis.
- Identify and close monitoring gaps.
- Continuous Improvement:
- Enhance monitoring standards and documentation.
- Recommend improvements to monitoring configurations and alert strategies.
- Support integration of monitoring tools with IT Service Management (ITSM) platforms.
Requirements:
- Education: Bachelors degree in information systems Computer Science or equivalent experience.
- Experience:
- 5 years in systems engineering infrastructure support or monitoring roles.
- 5 years of hands-on experience with Dynatrace or similar APM tools.
- Knowledge of Windows/Linux servers virtualized environments (VMware) and cloud platforms (AWS Azure GCP).
- Basic networking understanding (DNS TCP/IP load balancing).
- Experience with scripting or automation tools like PowerShell or Bash (preferred).
- Familiarity with Kubernetes or container monitoring.
- Experience with ITIL practices and regulated industries (e.g. healthcare financial services).
- Soft Skills:
- Strong troubleshooting and analytical skills.
- Effective communication and collaboration across teams.
- Detail-oriented with a proactive mindset.
Required Skills :
Basic Qualification :
Additional Skills :
Background Check : No
Drug Screen : No
N/A
Stipend :false
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