Program Account Manager

Advanced Regenerative Manufacturing Institute

Job Location:

Manchester, CT - USA

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Overview:

The Advanced Regenerative Manufacturing Institute (ARMl)IBioFabUSA is a Member-based non-profit organization founded to build the biofabrication industry and transform the future of healthcare. ARMI provides wrap-around commercialization services to companies seeking to bring life-saving regenerative technologies to patients as well as to innovators seeking to commercialize enabling technologies that will grow the industrys impact.

The Impact That You Will Make:

The Program Account Manager is critical to ARMI BioFabUSA and its Members success. This role balances external engagement with internal coordination actively connecting with the BioFabUSA membership community. It is a cross-functional position that oversees our membership portfolio which includes industry academic government and non-profit stakeholders participating in a nationwide effort to advance the Nations bioeconomy. Reporting to the Senior Manager Member Engagement you will serve as a primary point of contact for Institute Members and be responsible for delivering meaningful value across the BioFabUSA membership. Additionally you will collaborate closely with technical regulatory/quality finance commercial clinical and leadership teams to support a world-class organization and help establish RegenValley as the hub for biofabrication.

Your Role:

Develop and implement comprehensive account plans for assigned strategic partners from industry and academia with defined goals and actions to achieve the objectives.
Conduct in-depth market and organization analysis to identify opportunities where we can create more value for our members.
Cultivate and steward relationships with key decision-makers fostering trust and understanding of our mission and impact to identify opportunities to increase the value of membership.
Help attain a high level of retention of strategic members.
Negotiate and secure membership contributions.
Manage and maintain a strong portfolio of existing accounts providing exceptional service and exceeding expectations.
Collaborate effectively with internal teams to effectively create value for your membership accounts.
Communicate our mission and value proposition to current and prospective members.
Track member activities for in-kind commitments for quarterly and annual reports.
Proactively report on new technologies processes or services that are developed by members.

Your Skills and Experiences:

Bachelors degree in a relevant field or equivalent experience.
Minimum of 2 years of professional experience with a preference for 5 years or comparable demonstrated maturity in roles focused on audience customer/member engagement sales and/or content creation/marketing e.g. helping to manage complex workstreams and various stakeholders adhering to deadlines and mapping alternatives.
Strong organizational program/project management expertise; ownership of program/project boards tracking of milestones/deliverables database management and risk registries.
Able to work independently while collaborating effectively across teams and functions.
Excellent interpersonal collaborative and customer service skills with the ability to interact professionally and persuasively on the phone by email and in person with members staff and the general public.
Ability to develop and implement engagement strategies that reach various audiences broaden participation and build connection and community.
Excellent computer knowledge: e.g. proficient in MS Office Suite (PowerPoint Word Excel) MS SharePoint and ability to learn new software programs as needed. Experience/familiarity with a CRM database preferably Salesforce.
Experience working in a fast-paced dynamic collaborative team environment
High energy commitment initiative and perseverance

By applying I understand that any offer of employment is contingent upon the successful completion of a background check in accordance with applicable laws.

Required Experience:

Manager

Overview:The Advanced Regenerative Manufacturing Institute (ARMl)IBioFabUSA is a Member-based non-profit organization founded to build the biofabrication industry and transform the future of healthcare. ARMI provides wrap-around commercialization services to companies seeking to bring life-saving re...