Amazon is looking for an AVS Supply Chain Team Lead to manage a team of Instock managers. Amazon Vendor Services (AVS) are a suite of services designed to help Amazons most strategic vendors grow and deliver the best customer experience by working across all key retail levers (e.g. selection availability operational efficiency catalog quality and marketing).
The service is delivered primarily through Supply Chain Specialists assigned to specific vendors. As an AVS Supply Chain Team Lead for Strategic Vendor Services you will be responsible to deliver impact to a large group of vendors through a team of Supply Chain Specialists reporting to you. Your priority will be to deliver on our commitment to help vendors improve their performance across key retail metrics ensure their satisfaction with the service and continuously improve the productivity of your team.
You will work in close collaboration with Instock Managers to understand your vendors needs and define the right goals and targets. You will meet Category Leaders on a regular basis to get guidance and help them with strategic decision making. Finally you will be expected to contribute to continuous enhancements and innovation within the service. You should be passionate about managing and developing people resourceful and customer focused. You need to have a proven track record of delivering results in fast-paced and dynamic business environments while managing the needs of different groups of stakeholders.
Key job responsibilities
- Partner with Instock Managers Account Managers and key retail category functions to define priorities and operational goals according to vendor needs
- Own the relationship with the most important vendors subscribed to the AVS service
- Manage a team of Supply Chain Specialists owning the operational optimization plans for a large pool of vendors and deliver significant business impact
- Audit metrics regularly to continually drive quality of vendor and employee experience across multiple sub-categories
- Work with the BR AVS Central team to drive adoption of tools and offshore processes and drive productivity within your team
- Develop the right skill sets within the team and allocate resources to vendors
- Grow and develop people into a talent pool for Amazon
- Bachelors degree or equivalent work experience in Business Operations Logistics Supply Chain or a related field
- Experience that includes strong analytical skills attention to detail and effective communication abilities or experience in managing and troublshooting network
- Experience in retail project management supply chain inventory management sourcing finance and/or consulting
- Experience in English-language communication skills both written and verbal
- Experience influencing senior leaders/stakeholders
- Experience in team management
- Experience with SQL
- Experience with data visualization using Tableau Quicksight or similar tools
- Experience with Lean/Six Sigma
- Experience in people management
- Experience in financial/business analysis
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