Primary Location:

Address:

Shift:

Job Description Summary:

Job Description:

Position Summary and Purpose
Performs clerical duties on the unit under the direction of the Licensed Nursing Personnel. Utilizes professional communication skills between personnel within the department and to other departments in relation to patient care. Presents a personable and professional attitude to physicians patients families visitors and co-workers at all times.

Essential Functions:
Support the mission vision and values of the organization
Interacts effectively with patients physicians nurses visitors and other customers utilizing effective verbal and non-verbal communication skills
Maintains the patient record by properly stickering identifying and filing all patient documents
Forwards all medical records to the HIM department upon discharge
Ensures station census is accurate and all patients are correct in computer systems
Maintains clean and organized workstations
Reports hazards and unsafe practices to leadership or other appropriate individuals
Orders stocks and maintains clerical supplies and patient care documents
Writes legibly and transcribes communication accurately

Other Functions:
Maintains compliance with all company policies procedures and standards of conduct
Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
Performs other duties as assigned

Additional Job Description:

Job Requirements
(Education Experience Licensure and Certification)
Education:
High School Diploma or GED/Equivalent (required)
Experience:
Previous clerical/computer experience and medical terminology strongly preferred. Experience with software systems. Experience in charging supplies (required)
Certification:
Basic Life Support (BLS) accredited by the American Heart Association (AHA) (required)

Job Competency:
Knowledge Skills and Abilities critical to this role:
Effective time management skills
Strong interpersonal communication

Language Ability:
Must be able to communicate in English effectively in both verbal and written formats

Reasoning Ability:
Ability to work well with ambiguity and continuous changes
Able to assist others in developing problem solving/reasoning skills
Computer Skills:
Understanding of computer operating systems and general navigation of electronic environments.
Ability to use Microsoft Office

Additional Responsibilities:
Demonstrates a commitment to service organization values and professionalism through appropriate conduct and demeanor at all times
Maintains confidentiality and protects sensitive data at all times
Adheres to organizational and department specific safety standards and guidelines
Works collaboratively and supports efforts of team members
Demonstrates exceptional customer service and interacts effectively with physicians patients residents visitors staff and the broader health care community

UofL Health Core Expectation:
At UofL Health we expect all our employees to live the values of honesty integrity and compassion and demonstrate these values in their interactions with others and as they deliver excellent patient care by:
Honoring and caring for the dignity of all persons in mind body and spirit
Ensuring the highest quality of care for those we serve
Working together as a team to achieve our goals
Improving continuously by listening and asking for and responding to feedback
Seeking new and better ways to meet the needs of those we serve
Using our resources wisely
Understanding how each of our roles contributes to the success of UofL Health