Assistant Director of Sales
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Job Summary
Waldorf Astoria London - Admiralty Arch is seeking a Assistant Director of Sales to join the pre-opening team for this highly anticipated new luxury hotel opening later this year.
This is a unique opportunity for an experienced luxury hospitality leader to join the founding team and help shape the guest experience at this landmark hotel.
Located at the end of The Mall opposite Buckingham Palace Waldorf Astoria London Admiralty Arch will feature 100 elegant rooms and suites and 17500 sqft of private residences. The hotel will open with two signature restaurants - Coreus by Clare Smyth and Café Boulud by Daniel Boulud - bringing together two of the worlds most celebrated Michelin-starred chefs. Guests will also enjoy a world-class spa state-of-the-art fitness facilities and a collection of grand event spaces including a ballroom for up to 320 guests.
Waldorf Astoria Hotels & Resorts is Hiltons flagship luxury brand known for its timeless elegance iconic properties and sincerely elevated service that delivers bespoke onceinalifetime experiences in the worlds most soughtafter destinations.
WELCOME TO A WORLD OF OPPORTUNITIES AT THE UKs #1 GREAT PLACE TO WORK 2025
Proudly voted by our Team Members
A World of Rewards
- Complimentary nourishing meals provided while on duty
- Exceptional development programmes designed to support and accelerate your growth at every stage
- Opportunities to make a meaningful impact through our industryleading Corporate Responsibility initiatives
- Team Member Travel Programme offering exclusive discounted stays and 50% off food & beverage
- High street savings through Perks at Work
- 28 days holiday including bank holidays rising to 33 days with length of service
What will I be doing
We are looking for hospitality professionals who are passionate about delivering an exceptional five star guest experience consistently upholding the world class service standards recognised by Forbes.
As Assistant Director of Sales you will be responsible for working closely with the Director of Sales to generate and drive consortia based leisure revenues from UK Europe Asia Australia & CIS.
Specifically you will be responsible for performing the following tasks to the highest standards:
- Manage hotel sales and marketing plans to ensure theyaccurately interpret and support the objectives of the business and use these plans to focus the sales efforts for defined segment and markets.
- Become the on-property champion for Hilton For Luxury ensuring collaboration between hotel teams to achieve successful delivery of program.
- Undertake sales trips within defined territories attend tradeshows and Hilton For Luxury events as required.
- Collaborate and partner with Hilton Worldwide Sales Luxury teams.
- Ensure accurate maintenance and updating of consortia partner extranets.
- Work closely with the Director of Sales & Commercial Director to identify and drive focused activities on elements of the business that require additional support
- Contribute to the development of company sales and marketing initiatives by recommending implementing and monitoring appropriate sales activity.
- Produce accurate and timely reports that meet the needs of the hotel and ownership.
- Collaborate with other departments in the hotel particularly Reservations and Guest Services to create an exceptional Guest experience.
- Prepare company contracts for the hotel in accordance with current business and pricing conditions
- Monitor market conditions & sales and marketing activities of competitors.
What are we looking for
An Assistant Director of Sales serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:
- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
- Excellent grooming standards
- Strong leadership skills whereas it is evident that you can effectively manage and motivate a team to perform beyond expectations
- Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges
- Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members
- Excellent organisational and planning skills
- Experience in a similar role with a proven track record
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Established relationships with luxury travel agencies in UK Europe or Asia Pacific.
- Min 2 years experience delivering consortia based leisure revenues in a 5* environment.
- Additional language.
- Passion for sales and for achieving targets and objectives
EOE/AA/Disabled/Veterans
Required Experience:
Director
Key Skills
- Crisis Management
- Marketing
- Public Relations
- Fundraising
- Media Relations
- Constant Contact
- Strategic Planning
- Social Media Management
- Team Management
- Public Speaking
- Wordpress
- Writing Skills
About Company
Stay at Avatar Hotel Santa Clara, Tapestry Collection by Hilton and uncover the unexpected at our one-of-a-kind hotel. As part of Hilton's Tapestry Collection, we are perfect for guests seeking an uncommon experience and peace of mind.
