Service Engineer (Teradyne, Vietnam)

Hanoi - Vietnam

Monthly Salary: Not Disclosed

Posted on: 16 hours ago

Vacancies: 1 Vacancy

Job Summary

Our Purpose

TERADYNE where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supportedto innovate and learn something new every day.

We cultivate a culture of inclusion for all employees that respects their individual strengths views and experiences. We believe that our differences enable us to be a better team one that makes better decisions drives innovation and delivers better business results.

Opportunity Overview

The Teradyne Storage field service team is looking for a highly motivated energetic technically driven Field Service Engineer who is:

Proven to be effective in consistently applying technical knowledge in achieving field service team department goals include the system KPI customer satisfaction cost reduction or productivity breakthrough for Department or customers.
Proven to be effective in working with engineers customers product support group and operations terms of improving the production system uptime MTBF MCBA MTTR to improve the slot availability to meet the commitment to customer.

Role Specifics:

On-site service of the production (tester) system at the customer OSAT factories include the downtime trouble shooting jam recover utilization improvement.
Performing the new system installation or any upgrade or retrofits.
Data collection and data first level analysis to find the issues root causes such as the mechanical electrical and automation problems
Daily on duty reporting of the major issues to the team.
Preventative maintenance per guidelines periodically.
Issues reporting and escalations internally.
Hold and represent TER to attend weekly 3-way meeting between customer OSAT and TER.

All About You
We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If youre ready to join us in this mission take a closer look at the minimum criteria for the position.

Bachelors degree in electronics or mechanical
Minimum 5 years work experience in Electronical or Mechanical or semiconductor areas
Familiar in automation testing with automation equipment & testers maintenance experience is preferred
Rich skills to do the Automation logs testing logs analysis
Can communicate in English fluently both in writing and talking can communicate by Chinese is preferred
Strong reporting skills to use MS office especially to use PPT
Strong communication skills and teamwork skills
Able to business trip occasionally both in domestic and abroad.
Able to accept the shift work or Overtime work if needed.
Strong skills to do the timing ownership and priority management.

We are only considering candidates local to position location and are unable to provide relocation for this position.

This position is not eligible for visa sponsorship.

Required Experience:

Our Purpose TERADYNE where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supportedto innovate and learn something new every day.We cultivate a culture of inclusion for all employees...

Our Purpose

The Teradyne Storage field service team is looking for a highly motivated energetic technically driven Field Service Engineer who is:

Proven to be effective in consistently applying technical knowledge in achieving field service team department goals include the system KPI customer satisfaction cost reduction or productivity breakthrough for Department or customers.
Proven to be effective in working with engineers customers product support group and operations terms of improving the production system uptime MTBF MCBA MTTR to improve the slot availability to meet the commitment to customer.

Role Specifics:

On-site service of the production (tester) system at the customer OSAT factories include the downtime trouble shooting jam recover utilization improvement.
Performing the new system installation or any upgrade or retrofits.
Data collection and data first level analysis to find the issues root causes such as the mechanical electrical and automation problems
Daily on duty reporting of the major issues to the team.
Preventative maintenance per guidelines periodically.
Issues reporting and escalations internally.
Hold and represent TER to attend weekly 3-way meeting between customer OSAT and TER.

Bachelors degree in electronics or mechanical
Minimum 5 years work experience in Electronical or Mechanical or semiconductor areas
Familiar in automation testing with automation equipment & testers maintenance experience is preferred
Rich skills to do the Automation logs testing logs analysis
Can communicate in English fluently both in writing and talking can communicate by Chinese is preferred
Strong reporting skills to use MS office especially to use PPT
Strong communication skills and teamwork skills
Able to business trip occasionally both in domestic and abroad.
Able to accept the shift work or Overtime work if needed.
Strong skills to do the timing ownership and priority management.

We are only considering candidates local to position location and are unable to provide relocation for this position.

This position is not eligible for visa sponsorship.

Required Experience:

Key Skills

Debugging
Computer Networking
ConnectWise
PKI
PowerShell
Windows
C#
Automotive Diagnostics
Medical Imaging
Azure
Technical Support
Troubleshooting

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About Company

Teradyne

Teradyne offers cutting-edge technological solutions for modern problems through innovation expertise. Stay connected with Teradyne’s offerings. Learn more.

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