Head of Payments Innovation

If youre looking for a career that will help you stand out join HSBC and fulfil your potential - whether you want a career that could take you to the top or an exciting new direction we offer opportunities support and rewards that will take you further.

Were one of the largest banking and financial services organisations in the world with a network that covers more than 50 countries and territories. We aim to be where the growth is enabling businesses to thrive and economies to prosper and ultimately helping people fulfil their hopes and realise their ambitions.

Were currently seeking an outstanding payments leader to join our team in the role of Head of Payments Innovation.

The UK Payments market is a vital component of the economy. It is central to our customers making up the majority of interactions a customer has with their bank. Additionally the National Payments Vision sets out an ambitious roadmap to re-establish the UK as a global leader within the payments market through new infrastructure and the growth of digital assets and currencies. Your role is pivotal to our ambitions to truly excel in payments. Youll lead a team to set the strategy in relation to Digital Assets and Currencies and ensure customers and our organisation is ready for this responsibilities will include developing domestic payment solutions to facilitate agentic commerce establishing our UK strategy on digital assets and currencies and executing this strategy both internally and through industry and regulatory interactions with the aim of driving safe customer-centric growth of digital assets and currencies.

As an HSBC employee in the UK you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees enhanced maternity and adoption pay and support when you return to work and a contributory pension scheme with a generous employer contribution.

In this role youll:

Provide leadership that embeds our UK strategic ambitions while driving team engagement

Act as a senior leader role modelling leadership principles and ensuring alignment with our culture and values

Build and maintain a high-performing team capable of articulating and executing a clear strategic vision

Ensure talent and succession plans are effectively in place to support long-term objectives

Cultivate an inclusive environment that reflects our brand and supports diverse perspectives and collaboration

Engage with key industry bodies (e.g. BOE UK Finance FCA HMT) to strengthen relationships and leverage market insights for strategic advantage

To be successful in this role you should meet the following requirements:

Possess a deep understanding of digital Assets and Currencies. products regulatory environments and technology requirements essential for scaling these assets for retail customers

Ability to set strategic directions for the organisation galvanize stakeholders beyond direct management lines and ensure effective delivery across the matrix

Lead industry engagements to secure favourable outcomes across the Payments landscape ensuring alignment with industry standards and expectations

Build effective networks across business areas fostering relationships based on mutual trust and encouraging others to do the same

Present complex issues confidently and concisely to a diverse range of stakeholders including executives and regulators using simple language to ensure clarity and understanding

Demonstrate flexibility and adaptability in rapidly changing environments effectively managing tasks that are restricted unpredictable and wide-ranging

Opening up a world of opportunity.

Being open to different points of view is important for our business and the communities we serve. At HSBC were dedicated to creating diverse and inclusive workplaces - no matter their gender ethnicity disability religion sexual orientation or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

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