Sales Support Specialist (Hybrid)
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Job Location:
Carson, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
We are currently seeking a Sales Support Specialist to join our team. In this role you will serve as a liaison between our corporate office and the sales fieldsupporting our outside sales representatives in multiple capacities. The position requires extensive administrative experience strong multitasking abilities in a fast-paced environment and the ability to excel in a supporting role. Sales experience is not required but knowledge of the selling process is a definite plus. The ideal candidate possesses an egoless collaborative approach to producing great work.
A day on the job looks like this:
- Supporting daily operations for the Sales Support department by collaborating with Inside/Outside Sales
- Serving as the primary point of contact for CCPs and acting as a conduit between the customer and our internal departments to ensure a seamless customer experience
- Managing assigned sales rep territories including effective problem-solving and working collaboratively with other departments as needed
- Composing various forms of correspondence to maintain clear communication with all end users
- Ensuring projects are completed in a way that satisfies all stakeholders
- Key functions including: CCP coordination stock checks customer advocacy expedited freight issue resolution inventory requests new account setup and gift cards
Qualifications :
Got the skills and experience Heres what were looking for:
- High school diploma or equivalent (college degree preferred)
- 2 years of experience in customer support
- Proficient in Microsoft Suite
- Knowledge of is a plus
- Exceptional customer service skills when working with both customers and internal departments
- High-level administrative skills
- Strong sense of urgency and a can-do attitude
- Excellent problem-solving and decision-making skills
- Ability to juggle and prioritize multiple projects in a fast-paced setting
- Superb written and verbal communication skills
- Great attention to detail
- Egoless collaborative approach to producing great work
Additional Information :
And heres our end of the bargain!
At Lakeshore we pay local market wages for employees that reside within Los Angeles and Orange Counties.
For this position new employees joining Lakeshore who live within Los Angeles and Orange Counties are typically brought into the organization at an hourly rate between $22.36-$30.05 depending on relevant experience & skillset.
This range is indicative of projected hiring range. The annual base compensation will take into account each candidates relevant experience location and skillset.
- Bonus eligible
- Paid leave for new parents to support work/life balance and family bonding
- Excellent medical/dental and vision coverageEPO PPO and HSA
- 401(k) retirement plan with company contribution (because you will retire someday)
- Flexible benefitschoose what you like ignore the rest
- On-site preschool for our employees children
- On-site employee gym for all levels/fitness needs
- Generous employee discount
- Casual dressand we really mean it
At Lakeshore we know our diversity makes us stronger and when everyone feels included and valued we all win. We strive to embrace our differences and create an intentionally diverse and inclusive community that is representative of the teachers families and children we serve.
We know we couldnt do the extraordinary things were doing without the people on our team. Thanks to the passion and enthusiasm of this spectacular group Lakeshore is more than a great place to workits a great experience to be part of. Day in and day out we give everything weve got to create products that instill a sense of wonder and foster a true love of learning. To help maintain this high bar for success were constantly on the lookout for people to join us. So if youre a down-to-earth professional who shares our desire for making a difference wed love to hear from you.
To learn more about Lakeshore visit Employment Opportunity Policy
People are selected to become members of the Lakeshore family based on skill merit and mind-boggling talentnot based on race color creed sexual orientation gender or gender identity marital status domestic partnership status military status religion age national origin ancestry alienage AIDS or AIDS-related complex status genetic information predisposition or carrier status status as a victim of domestic violence physical or mental disability or any other characteristic protected by applicable law. If things arent equal we all lose.
To learn about how we collect and use Applicant information please visit our Employee/Applicant Privacy Policy.
Lakeshore is an E-Verify employer. We use E-Verify to confirm the employment eligibility of all newly hired employees.
Please see the E-Verify Participation Poster and Know Your Rights Poster in English and Spanish for more information. INDRLL1
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Data Entry
- Customer Service
- Account Executives
- Product Knowledge
- Account Management
- Communication
- CRM
- Salesforce
- Phone Calls
- RFP
- Sales Goals
- Powerpoint
- Technical Support
- Sales Support
About Company
At Lakeshore, we create innovative learning materials and world-class guest experiences for teachers, parents and children. Since 1954, we’ve grown into a global community—with a thriving e-commerce business, multiple catalogs, 60 retail stores, a peerless national sales force, plus i ... View more
