Office Manager

Holyoke, CO - USA

Monthly Salary: Not Disclosed

Posted on: 3 hours ago

Vacancies: 1 Vacancy

Job Summary

Site Manager (Print & Mail Operations)
5 Month Temp to perm
Holyoke MA (onsite)
Driving-Yes

Qualifications :

Accountable for daily operations of a small to medium site while managing a small team. Oversees services including copy courier managed print hospitality imaging and mail. Ensures service excellence customer satisfaction and operational efficiency while supporting staff development and performance management.

Responsibilities

Manage daily site operations balancing multiple priorities and ensuring smooth workflow
Supervise train coach and evaluate staff; conduct performance management and employee counseling
Align staffing with production needs and maintain labor and quality control targets
Ensure achievement of service level agreements audit standards and deadlines
Apply service excellence tools to improve operational quality and efficiency
Maintain regular customer communication feedback collection and satisfaction surveys
Prepare and deliver reports presentations and business reviews
Manage print/mail operations including end-of-month volumes USPS accounts and invoicing
Identify service gaps and adjust processes to meet client and operational requirements
Coordinate with internal teams on pricing orders and service delivery
Foster a positive work culture and recognize employee performance

Requirements

High school diploma or GED required
35 years of related (B2B/technical) experience; 2 years supervisory preferred
35 years of customer-facing experience
Strong problem-solving communication and organizational skills
Proficiency in Microsoft Office (O365)
Ability to present to medium-sized groups and manage competing priorities
Technical aptitude with print/mail operations and related tools
Ability to stand walk bend and lift up to 50 lbs
Valid driving capability required
Must pass background check drug screening and provide required health/vaccination records
Business casual dress (comfortable shoes khaki-style slacks polo/button-down shirts)

Additional Information :

Candidates must be able to lift 50 pounds and stand for extended periods of time.

Remote Work :

Employment Type :

Contract

Site Manager (Print & Mail Operations)5 Month Temp to permHolyoke MA (onsite)Driving-YesQualifications : Accountable for daily operations of a small to medium site while managing a small team. Oversees services including copy courier managed print hospitality imaging and mail. Ensures service excel...