Pricing Manager
Share
Job Location:
Manila - Philippines
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Were looking for a senior Pricing Manager to take endtoend ownership of pricing for our Customer Experience (CX) services across onshore and offshore delivery.
This is a handson individual contributor role operating at a manager level. Youll run pricing largely independently owning pricing models cost assumptions rate cards and margin governance end to end. While you wont manage people youll play a critical role in shaping commercial outcomes and supporting sustainable growth through accurate scalable pricing.
What youll be responsible for
- Owning and executing CX pricing end to end across new deals renewals and repricing activity
- Building and maintaining detailed pricing models across voice nonvoice blended and outcomebased services
- Translating operational designs into unitbased pricing (hourly FTE transaction or outcomebased)
- Managing pricing for both Australian and offshore delivery models accounting for marketspecific cost drivers
- Owning rate cards pricing frameworks and core cost assumptions including wages oncosts shrinkage utilisation and productivity
- Leading pricing for complex or nonstandard opportunities including bids and strategic renewals
- Performing sensitivity and scenario analysis across volumes rampups and margin thresholds
- Ensuring pricing accuracy documentation standards and governance across all models
- Supporting postdeal reviews by comparing priced assumptions against actual delivery outcomes
- Acting as the internal subject matter expert on pricing partnering closely with Finance Operations WFM HR and Commercial teams
What were looking for
- 810 years experience in pricing cost modelling or commercial finance ideally within CX or BPO environments
- Strong understanding of offshore and onshore delivery cost structures particularly contact centre operations
- Advanced financial modelling skills with a high level of commercial judgement
- Confidence operating independently with endtoend accountability
- Ability to explain complex pricing logic clearly to nonfinance stakeholders
- Strong attention to detail especially around margin integrity and assumption management
- Advanced Excel capability including scenario and sensitivity modelling
- Experience supporting complex or nonstandard commercial deals
- CA or CPA qualifications are desirable but not required. Demonstrated pricing expertise is most important.
Why join us
- Senior autonomous role with real ownership and impact
- Individual contributor position with managerlevel scope and influence
- Exposure across onshore and offshore delivery models
- Collaborative environment with strong commercial and operational partners
Ready to apply
If youre a senior pricing professional who enjoys ownership complexity and working independently at a high level wed love to hear from you.
Required Experience:
Manager
Key Skills
- Access
- IT Business Analysis
- Corporate Sales
- E Learning
- Facility Management
- Animal Charity
About Company
Recoveriescorp is a contact centre specialising in receivables management solutions and insurance claims recovery services. We provide innovative and tailored end-to-end solutions for our clients.
