Application Support (Presencial)

Inetum

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profile Job Location:

Lisbon - Portugal

profile Monthly Salary: Not Disclosed
Posted on: 2 hours ago
Vacancies: 1 Vacancy

Job Summary

As an Application Production Support you will play a key role in managing incidents service requests and infrastructure maintenance activities within a 24/7 production support environment. You will work collaboratively in a shift-based team to ensure service quality and availability.       

Key Responsibilities

  • Handle incidents service requests and infrastructure maintenance tasks
  • Review and create application support knowledge articles
  • Ensure production deliverables align with standards and best practices
  • Support batch processing and resolve production incidents
  • Analyze system logs to identify infrastructure and application issues
  • Monitor services manage alerts and contribute to continuous improvement initiatives

Qualifications :

  • 3 years of experience in IT infrastructure and application support
  • Strong hands-on experience with Linux and Windows Server Administration
  • Knowledge of Middleware technologies (e.g. WAS Tomcat)
  • Proficiency in UNIX shell scripting PowerShell or Python for automation
  • Basic knowledge of Autosys (job creation and modification)
  • Strong understanding of batch processing and scheduling tools
  • Familiarity with CI/CD tools and ITIL practices
  • Good communication skills in English (oral & written)

Additional Information :

  • PL/SQL experience
  • Ability to create and maintain technical documentation
  • Strong analytical and problem-solving mindset
  • On-site position

Remote Work :

No


Employment Type :

Full-time

As an Application Production Support you will play a key role in managing incidents service requests and infrastructure maintenance activities within a 24/7 production support environment. You will work collaboratively in a shift-based team to ensure service quality and availability.       Key Respo...
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Key Skills

  • Children Activity
  • Access Control
  • Human Resources Administration
  • Government
  • Actuary
  • Hydraulics

About Company

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Inetum is a European leader in digital services. Inetum’s team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetum’s solutions aim at contributing to its clients’ performance and innovation as well ... View more

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