Application Support (Presencial)
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
As an Application Production Support you will play a key role in managing incidents service requests and infrastructure maintenance activities within a 24/7 production support environment. You will work collaboratively in a shift-based team to ensure service quality and availability.
Key Responsibilities
- Handle incidents service requests and infrastructure maintenance tasks
- Review and create application support knowledge articles
- Ensure production deliverables align with standards and best practices
- Support batch processing and resolve production incidents
- Analyze system logs to identify infrastructure and application issues
- Monitor services manage alerts and contribute to continuous improvement initiatives
Qualifications :
- 3 years of experience in IT infrastructure and application support
- Strong hands-on experience with Linux and Windows Server Administration
- Knowledge of Middleware technologies (e.g. WAS Tomcat)
- Proficiency in UNIX shell scripting PowerShell or Python for automation
- Basic knowledge of Autosys (job creation and modification)
- Strong understanding of batch processing and scheduling tools
- Familiarity with CI/CD tools and ITIL practices
- Good communication skills in English (oral & written)
Additional Information :
- PL/SQL experience
- Ability to create and maintain technical documentation
- Strong analytical and problem-solving mindset
- On-site position
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
Inetum is a European leader in digital services. Inetums team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetums solutions aim at contributing to its clients performance and innovation as well ... View more
