Canada Account Support Associate EY Global Delivery Services

The opportunity

Join our Finance team to enable EY Canada client account teams and management to run the business effectively. Youll help to improve engagement profitability manage enterprise wide risk and support market development activities. You will support EY planning reporting and forecasting and analysis or help EY people manage day-to-day activities such as administering engagements pricing and budgeting time and expense review or invoicing. You will also work with other parts of our organization sharing your financial insights to drive better outcomes. Youll get all the support you need to stay on top of a constantly evolving business environment and the advice and help to meet your own professional goals.

Your key responsibilities

The Account Support Associate is an expert in the firms engagement management systems supports the Client Serving Executive (CSE) with administrative tasks related to engagement oversight and provide a ready resource for financial data and analysis with overall responsibility for engagement management and economics resting with the CSE.

• Works closely with the CSE to provide pricing support and develop planned metrics
• Works with CSEs and cross-functional teams throughout the pursuit client acceptance and engagement processes to ensure records contain accurate and up to date information
• Develops client and engagement economic measures
• Develops and monitors possible economic scenarios to be used in monitoring specific engagements
• Performs analysis of inventory balances. Monitors overall inventory levels and aging and reports findings to the CSE and management teams
• Process adjustments to revenue based on regular discussions with the CSEs on budget updates and strong understanding of our internal systems
• Monitors client invoicing and collections structures best practices around the same and proactively encourages billing for out-of-scope work
• Works closely with the collection specialist and CSEs to ensure proper collection activities occur
• Performs special projects and ad hoc requests

Skills and attributes for success

• Excellent communication skills both written and oral
• Ability to influence and persuade others
• Strong balance of interpersonal and analytical skills
• Effective multitasking and prioritization skills

What we look for

• Business oriented B.A. (or equivalent) with 3-4 years (or more) of work experience OR a graduate business degree with a minimum of 2 years of work experience
• Proficiency with the MS Office Applications in particular MS Excel
• This role involves interaction with internal and external clients and professionals nationally and globally. Professional competency in the English language is therefore a requirement of this role. Bilingualism in both French and English is considered an asset

What we look for

We are looking for candidates who are analytical strategic thinkers and have a strong attention to detail. The ideal candidate is highly motivated results-driven and communicates effectively with all ranks. Being a strong team player is critical with the ability to adapt to changing requirements or deadlines in support of our clients goals.

This job posting relates to an existing vacancy within our organization.