Airport Manager
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
KEY RESPONSIBILITES
- Operational Management
- Manage day-to-day air export and import operations ensuring timely processing of documentation and regulatory filings are compliant with local customs and aviation regulations.
- Monitor and manage file profitability shipment milestones and operational KPIs timely.
- Ensure accurate and timely data entry in operational systems.
- Handle irregularities promptly including damaged or delayed shipments claims and customer escalations.
- Develop and implement internal standard operating procedures to streamline communication channels and enhance efficiency and productivity.
- Carrier and Vendor Management
- Maintain close relationships with airlines GSA ground handling agents and trucking vendors.
- Monitor the carrier and vendors performance and address potential service issues to ensure service reliability.
- Customer Management
- Maintain close communication with customers regarding shipment milestone updates problem resolution and service improvement.
- Develop and maintain strong relationships with key clients and stakeholders.
- Support business development teams in providing airfreight operational expertise when needed.
- Compliance and Quality
- Ensure adherence to local and international airfreight regulations including IATA and customs requirements.
- Monitor and enforce security procedures in line with C-TPAT and relevant aviation security standards.
- Implement and maintain effective quality control procedures.
- Oversee the preparation and accuracy of shipping documents billing and records keeping.
- Team Leadership
- Lead coach and develop the airfreight operations team to drive productivity and service quality.
- Monitor workload allocation training needs and staff performance.
- Foster a collaborative and safety-focused working environment.
- Financial Management
- Monitor P&L for the airfreight department to achieve revenue and profitability targets.
- Control operational costs and identify opportunities for process improvement and efficiency gains.
- Strategic Planning
- Identify opportunities for growth and expansion of airfreight services.
- Develop and implement strategic plans to achieve business objectives.
- Stay updated on industry trends and market conditions for informed decision making.
JOB REQUIREMENTS
- Minimum 5 years of freight forwarder background. Able to identify airport operations challenges lead discussion and resolution. Airfreight operations experience in a freight forwarding environment with at least 2 years in a supervisory or management role.
- Able to lead meetings with all levels.
- Experienced in managing overall airport operations and actively interacts with various stakeholders:
- Internal airfreight & customs teams.
- Cargo Terminal Operators.
- Airport Authorities TAPA AOT CAAT.
- Truck vendors.
- Airport terminal vendors.
- Airport warehouse vendors.
- Overseas stations/agents
- Excellent communication and leadership skills.
- Strong organizational and relationship-building abilities.
- Proficiency in logistics software and MS Office (Excel Word PowerPoint).
- Ability to manage multiple priorities in a fast-paced environment.
- Customer-oriented mindset with problem-solving skills.
Required Experience:
Manager
Key Skills
About Company
Crane Worldwide Logistics provides top-class logistics solutions. Whether you're looking for Supply Chain Management, Freight Forwarding, Air Freight, Ocean Freight (FCL & LCL), Rail Freight, Trucking, Shipping, Warehousing, or Customs Brokerage, we are your nearby 3PL provider. Get a ... View more
