Work Setup:Fully Remote
Location:Makati Metro Manila Philippines
Summary:
The Talent Program Coordinator / Concierge is a high-energy people-centric role at the heart of our most impactful talent and leadership programs. This role focuses on bringing experiences to life through flawless coordination exceptional service and thoughtful execution. This role blends operational excellence with a concierge mindset serving as the go-to partner for participants facilitators and leaders while ensuring every touchpoint feels seamless engaging and inclusive. This role offers a front-row seat to shaping the future of our talent.
Major Duties/Responsibilities:
- Flawless End-to-End Program Execution for Talent initiatives
- Exceptional Participant Experience (Concierge Mindset)
- Trusted Partner to Stakeholders and Vendors
- Clear Communication and Strong Engagement
- Data-Driven Program Improvement
Other Applicable Scope Defining Dimensions:
Enterprise-wide impact supporting multiple talent programs and cohorts across functions and career stages
High volume cyclical workload aligned to program launch delivery and completion milestones
Operates with moderate autonomy within established program frameworks and policies escalating risks or exceptions as needed
Regular interaction with employees people leaders HR partners and external vendors
Blend of virtual hybrid and occasional in-person program support including coordination across time zones
Knowledge Skills & Abilities:
- Strong program coordination and project management capability high-touch customer service and stakeholder partnership skills clear and engaging written and verbalcommunication comfort with data tracking and learning systems continuous improvement mindset with strong attention to detail
Minimum Education and Experience Requirements:
Education: Bachelors degree in Human Resources Business Communications or a related field or equivalent experience.
Experience:
- Must have 1 to 3 years of relevant experiencein coordinating HR talent learning or change programs in a fast-paced corporate environment demonstrated experience working with cross-functional stakeholders and vendors hands-on experience using HRIS LMS or collaboration tools.
- Must have continuous learning mindset with interest in talent development and employee experience.
- Must be amenable to a full night shift schedule from 8pm to 5am
Required Experience:
IC
Work Setup:Fully RemoteLocation:Makati Metro Manila PhilippinesSummary:The Talent Program Coordinator / Concierge is a high-energy people-centric role at the heart of our most impactful talent and leadership programs. This role focuses on bringing experiences to life through flawless coordination ex...
Work Setup:Fully Remote
Location:Makati Metro Manila Philippines
Summary:
The Talent Program Coordinator / Concierge is a high-energy people-centric role at the heart of our most impactful talent and leadership programs. This role focuses on bringing experiences to life through flawless coordination exceptional service and thoughtful execution. This role blends operational excellence with a concierge mindset serving as the go-to partner for participants facilitators and leaders while ensuring every touchpoint feels seamless engaging and inclusive. This role offers a front-row seat to shaping the future of our talent.
Major Duties/Responsibilities:
- Flawless End-to-End Program Execution for Talent initiatives
- Exceptional Participant Experience (Concierge Mindset)
- Trusted Partner to Stakeholders and Vendors
- Clear Communication and Strong Engagement
- Data-Driven Program Improvement
Other Applicable Scope Defining Dimensions:
Enterprise-wide impact supporting multiple talent programs and cohorts across functions and career stages
High volume cyclical workload aligned to program launch delivery and completion milestones
Operates with moderate autonomy within established program frameworks and policies escalating risks or exceptions as needed
Regular interaction with employees people leaders HR partners and external vendors
Blend of virtual hybrid and occasional in-person program support including coordination across time zones
Knowledge Skills & Abilities:
- Strong program coordination and project management capability high-touch customer service and stakeholder partnership skills clear and engaging written and verbalcommunication comfort with data tracking and learning systems continuous improvement mindset with strong attention to detail
Minimum Education and Experience Requirements:
Education: Bachelors degree in Human Resources Business Communications or a related field or equivalent experience.
Experience:
- Must have 1 to 3 years of relevant experiencein coordinating HR talent learning or change programs in a fast-paced corporate environment demonstrated experience working with cross-functional stakeholders and vendors hands-on experience using HRIS LMS or collaboration tools.
- Must have continuous learning mindset with interest in talent development and employee experience.
- Must be amenable to a full night shift schedule from 8pm to 5am
Required Experience:
IC
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