Food Runner Kitchen Staff The Shed Smokehouse

The Shed Smokehouse and Juke Joint is hiring a Food Runner to be a part of our busy kitchen staff.

As a Food Runner youll be making sure that our patrons receive the correct orders within a timely manner! Experience in high-volume food and beverage service is important to this position.

The Shed Smokehouse and Juke Joint is the food fun entertainment side of Smoky Mountain Harley-Davidson and East Tennessees home forgreat food live music and good times with family and friends.

Since 2004 The Shed has been where folks gather toeat laugh and right next to Smoky Mountain Harley-Davidson in Maryville weve built a reputation as one of the regions most unique venues a place whereauthentic Southern barbecue meets legendary live music.

Come Join Our Team! APPLY NOW!

Qualifications & Job Requirements

• Superior communication and customer service skills.
• Ability to get along with a broad customer base.
• Experience in high-volume food and beverage service.

Essential Duties and Responsibilities

Customer Service

• Work closely with kitchen staff members to keep the expediting food clear for new orders.
• Take orders from customers or bar waiter/waitress as needed.
• Clean trays and tray holders in between use.
• Deliver food to the appropriate diners.
• Take orders in the absence of Waiters/Waitresses as needed.
• Ability to multitask in order to ensure customers get their orders promptly and correctly.
• Replenishes condiments as needed.
• Communicate with customers while checking on their satisfaction or taking an impromptu requests.

Cleanliness

• Maintain cleanliness and organization of serving and seating areas.
• Ensure merchandise displays are stocked clean dust free and appealing to customers.
• Accept cash or credit card payments for product purchases.
• Keep cash register accurate.

Secondary Duties and Responsibilities

Customer Service

• Promptly addressing any customer service issues and referring to management if and when necessary.
• Handle transactions quickly courteously and accurately.
• Make menu item recommendations as requested.

Cleanliness

• Performing some cleaning duties such as at the service station around the kitchen and in the dining area
• Assist with set-up organization and staging of special events.

Other Duties

• As assigned

Additional Information

Physical Demands

• Frequently required to bend stoop crouch and reach.
• Frequently requires the ability to lift up to 20 or more pounds of material.
• Occasionally requires the ability to lift up to a 50 pound of material.
• Frequently requires the ability to stand and walk throughout work shift.
• Frequently requires the ability to move about the establishment.

Working Conditions

• Majority of work is conducted in both indoor and outdoor environments.
• The noise level in the work environment is usually moderate.
• Occasionally works near moving vehicles.
• Occasionally exposed to exhaust fumes.

Our Mission Statement here at Smoky Mountain Harley-Davidson is: To focus on relationships to exceed expectations to never stop improving to be the BEST. So its no surprise that we expect all of our staff to:

• Treat all employees and customers fairly courteously and with dignity.
• Model superior customer service behavior for all interactions with customers and employees.
• Be prompt and available for flexible scheduling.
• Complete all training programs appropriate to your position as recommended or assigned by the manager.
• Accept and follow direct instructions and work well with others.

Thank you for your interest in joining our team!

EOE