JOIN THE CITY OF AUSTIN TEAM

At the City of Austin we are more than just an employerwe are a vibrant community dedicated to shaping one of the nations most dynamic and innovative cities. As we strive to fulfill our commitment as public servants it is important that we ground our efforts in a set of guiding principles Empathy Ethics Excellence Engagement and Equity anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career contributing to the community and being part of a forward-thinking organization that values every employee.

What Makes the City of Austin Special

• Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation.

• Value and Innovation : Work in an environment where employees are valued and innovation thrives.

• Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave work-life balance programs and extensive benefits.

• Retirement Security: Plan for the future with the City of Austin Employees Retirement System.

• Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.

• Focus on Wellness: Stay healthy through wellness programs on-site fitness centers and mental health support.

• Career Growth: Advance your skills and expertise with professional development and leadership opportunities.

• Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration.

By joining us you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

Job Description:

Duties Functions and Responsibilities:

Essential duties and functions pursuant to the Americans with Disabilities Act may include the following. Other related duties may be assigned.

• Develops and maintains budget for projects.
• Develops and evaluates long-range market planning/strategies.
• Works with neighborhood associations community leaders political action groups and other interested groups with on-going projects.
• Uses graphic design principles to support marketing communication campaigns.
• Conducts market research and needs assessment surveys and maintains research and client databases. Researches requests for information.
• Initiates designs and manages the development of promotional campaigns. Acts as representative for programs. Manages and plans projects/accounts. Conducts presentations tours and public education programs. Evaluates effectiveness of programs. Provides marketing consultation to clients.
• Works with outside vendors (media buying print buying etc.). Develops contracts surveys documentation and forms.
• Maintains Web content; and develops digital advertising promotional campaigns and strategies.
• Writes edits and follows up on news releases. Coordinates writes and edits internal and external information/data. Develops and generates reports. Provides and develops graphic designs.
• Bears responsibility for larger individual projects or acts as an account representative for client programs. Works on assignments that are complex in nature where considerable judgment and initiative are required in resolving problems and making recommendations.

Responsibilities - Supervisor and/or Leadership Exercised:

May lead and provide training and guidance to others.

Knowledge Skills and Abilities:

Must possess required knowledge skills abilities and experience and be able to explain and demonstrate with or without reasonable accommodations that the essential functions of the job can be performed.

• Knowledge of principles and processes for providing customer and personal services. This includes assessing customer needs meeting quality standards for services and evaluating customer satisfaction.
• Knowledge of market strategy and tactics product demonstration sales techniques and sales control systems.
• Knowledge of media production communication and dissemination techniques and methods.
• Knowledge of fiscal planning and budget preparation.
• Skill in oral and written communication.
• Skill in handling multiple tasks and prioritizing.
• Skill in using computers and related software.
• Skill in planning and organizing.
• Skill in data analysis and problem solving.
• Ability to write and conduct research.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to train and lead others.
• Ability to establish and maintain good working relationships with other City employees and the public.

Minimum Qualifications:

• Graduation with a Bachelors degree from an accredited college or university with major coursework in Marketing Advertising Public Relations Business Administration Public Administration Finance. or a related field plus four (4) years of relevant experience.
• Experience may substitute for the education up to the maximum of four (4) years.

Preferred Qualifications:

• Progressive experience in marketing communications or public affairs preferably within a utility government or regulated industry
• Experience developing and implementing integrated marketing communications campaigns
• Experience in digital and email marketing
• Experience conducting market research
• Ability to travel to more than one work location

Notes to Candidate:

The Marketing Representative B supports the utilitys Marketing Strategy team in researching developing implementing and evaluating integrated marketing communications campaigns. This position reports to the Public Information and Marketing Program Manager.

This position has been designated as aCritical Employeeposition. Critical Employees are considered necessary and vital and supports activities that impact City or department operations. This work can be done while at a designated work site or while working at an alternate work location. Critical employees who are able to work at an alternative work location are required to do so. Schedules may be modified and employees may be reassigned to another area during extraordinary situations or emergency conditions to provide essential services.

Location: 4815 Mueller Blvd. Austin TX 78723

Work Schedule/Hours: Monday through Friday 8:00 a.m. to 5:00 p.m. (hybrid)

Salary Range: $29.89 per hour (low) to $37.37 per hour (mid)

Employment Application:

• The City of Austin employment application is an official document; incomplete applications will not be considered.

• Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications.

• The Employment Record should be complete with job titles employment dates job duties functions and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application.

• Statements such as see résumé will not be accepted. You may use N/A for fields that are not applicable.

• Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed applications cannot be changed.

If you are selected as a top candidate:

• Verification of your education (which may include high school graduation orGED undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. You must also provide proof of your professional licenses or certifications.

• If you are identified as a top candidate and are in the military or a veteran you will need to provide a copy of your DD-214 prior to confirming a start date.

Important Note to Applicants:
Please be aware that the Job Posting Close Date reflects the final day to apply but the posting will close at 11:59 PM the day before the date listed. All application steps including attachments and submission must be fully completed before that time.

We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed it will no longer be viewable in the system.

EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race creed color national origin sex gender identity age religion veteran status disability or sexual addition the City will not discriminate in employment decisions on the basis of an individuals AIDS AIDS Related Complex or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function please call or Texas Relay by dialing 7-1-1.