Responsible for the management and enhancement of existing multinational key accounts and for developing additional relationships with multinational (end-user) key accounts in the Foodservice Scientific and Healthcare customer segments.
Facilitates coordinates and develops relationships with multinational key accounts (end-user) in the laboratory pharmaceutical and HoReCa/Foodservice segments in alignment with all Business Areas.
Defines and implements Liebherr processes and structures necessary for successful Key Account Management (e.g. CRM software cross-territory communication platforms organization of consolidated turnover & sales reporting).
Drives the organization towards the needs of the relevant multinational key accounts and ensures communication and coordination between national sales organizations.
Facilitates harmonization of specific assortments and internal price guideline lines.
Engages and networks with internationally active associations and participates in relevant international events.
Strategies for multinational key accounts in accordance with Globalsales strategy.
Customer acquisition and customer management.
Prices contracts terms and conditions.
Sales and communication activities of national sales organizations with respect to multinational business key accounts.
Regional sales activities in conflict with the global sales strategy (international key accounts).
Heads of Business Areas (including OEM)
National sales organizations: exchange of information pricing concepts key account strategies
SCM: supply chain topics / requirements of the relevant key accounts
CBM: communication activities and budget proposal
Legal department: contract issues (internal and external aspects)
Project / Product manager: development of customer-specific products
HAU-FC: exchange of information and effects on internal processes
CS: customer service requirements of business key accounts
eCommerce: implementation of relevant eBusiness models
Core Competencies
Strategic Thinking
Communication
Stakeholder Management
Functional Competencies
Key Account Management
Sales Strategy
Negotiation
Leadership Competencies
Influencing Skills
Cross-functional Leadership
Required Experience:
Manager
Liebherr is not only one of the world's largest manufacturers of construction machinery. The around 51,000 employees in more than 50 countries help to