Live Chat Support Specialist
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Job Location:
Arlington, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description: Live Chat Support Specialist
Job Responsibilities:
- Provide live chat support to customers regarding financial products and services offered by FDR Financial Group
- Assist customers in navigating the companys website and online platforms
- Resolve customer inquiries issues and complaints in a timely and professional manner
- Maintain accurate records of customer interactions and transactions
- Work closely with other teams to escalate complex customer issues when necessary
Essential Qualifications:
- Excellent written and verbal communication skills
- Strong customer service orientation
- Ability to multitask and prioritize in a fast-paced environment
- Proficiency in using live chat software and other relevant tools
- Basic understanding of financial products and services
Desired Experience:
Minimum of 1-2 years of experience in a customer service or live chat support role
Salary & Benefits:
The salary for this position will be based on experience and qualifications. FDR Financial Group offers competitive compensation packages including benefits such as health insurance paid time off and opportunities for professional growth and development.
Key Skills
- Children Activity
- Access Control
- Human Resources Administration
- Government
- Actuary
- Hydraulics
