Operations Support Officer
Job Summary
We are looking for a new colleague to join our DNV Business Assurance team in Italy. The aim of the role is to support Commercial & Planning Processes.
The main tasks will include:
- Keeping high data quality in the internal CRM system
- Evaluation of existing contracts/projects
Maintenance of existing client portfolio
- Audit Planning & Scheduling
- Analyze the assigned portfolio and organize its scheduling considering the potential critical issues of the projects ( scheme capacity duration localization) and taking into consideration the accreditation / ICP scheduling rules prioritizing with enough anticipation to secure the portfolio.
- Allocate qualified auditors (both employees and subcontractors) to certification projects ensuring each auditors qualification and competencies match scheme requirements taking into consideration travel time employee utilization targets and subcontractors capacity.
- Maintain an adequate level of communication between auditors customer and where present project manager to ensure that all necessary information to perform the audit at best is taken into account..
- Keep the scheduling systems updated with accurate information on audit schemes codes client details and any changes
- Managing relationship with clients
Responsibilities
Qualifications
- Fluent inItalian and Croatian both written and verbal
- Fluent inEnglish both written and verbal
- Working proficiency in MS Office
- Ability to work independently using own initiative as well as a part of a team
- Proactive and positive approach
- Availability to travel in Italy and occasionally abroad
Security and compliance with statutory requirements in the countries in which we operate is essential for DNV. Background checks will be conducted on all final candidates as part of the offer process in accordance with applicable country-specific laws and practices.
Required Experience:
Unclear Seniority
About Company
Driven by our purpose of safeguarding life, property and the environment, DNV enables organizations to advance the safety and sustainability of their business.