Senior Engineer, AI Platform – Business Technology

Summary

BizTech is Guidewires internal technology organization focused on enabling Guidewires growth to $2B by delivering innovative resilient solutions valueadd services and excellent employee experiences as One Global Team. We emphasize speed agility and efficiency underpinned by a culture of continuous process improvement datadriven decisionmaking and balanced risk and controls. Youll join the AI Platform group working across cloud data security and application teams to power AIenabled workflows for employees worldwide.

This Senior Engineer role designs builds and operates the core AI platform that gives Guidewire teams secure reliable access to AI tools agents and AIpowered applications. You will work across the full stackfrontend backend and platform servicesto deliver productionready capabilities that embed AI into everyday work. Youll partner closely with product design Security and DevSecOps to deliver highimpact solutions that advance Guidewires mission to transform how the worlds P&C insurers do business through cloud analytics and AI.

Job Description

What youll do

• Design build and operate core AI platform services that provide a secure governed access point to AI tools and agents across multiple models and providers (e.g. Anthropic OpenAI Google and internal services).

• Design and build AIpowered fullstack applications endtoendfrom intuitive Reactbased frontends to robust backend APIsensuring seamless integration with AI platform capabilities and a great employee experience.

• Collaborate with product and design partners to translate requirements into polished accessible and secure production features using sound engineering judgment in selecting patterns frameworks and tools.

• Engineer secure integrations across cloud and identity systems (e.g. Okta SSO RBAC) using Python or similar languages partnering closely with Security and DevSecOps to uphold Guidewires standards for security and compliance.

• Enhance observability and reliability of AI platform components by implementing logging metrics tracing dashboards and alerting that support incident triage rootcause analysis and continuous improvement.

• Participate in BizTechs tiered AI support model handling complex platformlevel issues and novel AI bugs and feeding runbook documentation and tooling improvements back into the system.

• Contribute to BizTechs FY26 priorities by supporting the Agentic Platform architecture GenAI engineering excellence and expansion of citizen developer and agent platforms that target growth in AI agent usage.

• Mentor and coach associate and midlevel engineers through design discussions pairing and code reviews helping them apply AI tools (such as coding assistants) and platform standards effectively while raising the overall engineering bar.

• At Guidewire we foster a culture of curiosity innovation and responsible use of AIempowering our teams to continuously leverage emerging technologies and data-driven insights to enhance productivity and outcomes.

What youll bring

Demonstrated ability to embrace AI and apply it to your current role as well as data-driven insights to drive innovation productivity and continuous improvement.

• Education & experience: Bachelors degree in Computer Science MIS or a related technical field (or equivalent work experience) and typically 5 years of engineering experience building and operating production systems or platforms.

• Programming: Proficiency in at least one backend language (e.g. Python or Java).

• AI & LLM familiarity: Working experience of AI/LLM/RAG concepts prompt design evaluations and when to use which AI tools and models.

• Full-stack development: Hands-on experience building and shipping full-stack web applications using modern front-end frameworks (e.g. React Vue or Angular) alongside back-end API development in Python or similar languages with familiarity in relational or NoSQL databases and RESTful or GraphQL API design patterns.

• Cloud & DevSecOps: Handson experience with AWS containers/Kubernetes and modern DevSecOps tooling such as GitHub Artifactory Jenkins and related CI/CD pipelines.

• Identity security and integrations: Practical experience building secure integrations using OAuth scopes and policies; comfortable debugging endtoend auth flows and working with Security/Identity teams to resolve issues.

• Product collaboration: Demonstrated ability to partner with product managers and crossfunctional stakeholderstranslating business requirements into technical designs making tradeoffs explicit and communicating status and risk succinctly.
  

Your Impact

We believe in clarity and setting you up for your first months youll get handson with our AI platform development stack and BizTechs FY26 priorities pairing with senior teammates to ship your first secure platform services and internal AIpowered applications that improve daytoday work for colleagues across Guidewire. By six months youll be leading endtoend delivery for highcomplexity AI platform projectssuch as new agent capabilities observability improvements or secure integrations that support strategic initiatives like the Agent Platform Architecture and citizen developer expansionmeasured by adoption reliability and user satisfaction. Your work will directly advance Guidewires mission to combine digital core analytics and AI into a cloud platform that helps P&C insurers operate more efficiently and confidently while also elevating engineering practices and AI fluency across BizTech and the wider company.

Whats in it for you

The people we employ give their all and in return we offer flexibility wherever we can such as:

• Flexible work environment

• Health and Wellness benefits

• Paid time off programs including volunteer time off

• Market-competitive pay and incentive programs

• Continual development and internal career growth opportunities

All roles at Guidewire include an in-person orientation to help you build connections understand our culture and ramp up effectively in your new role.

The US base salary range for this full-time position is $145000 - $217000 . Your base pay will depend on your experience skills education training and location among other factors. All full-time positions or part-time roles working 30 hours or more a week at Guidewire are eligible for benefits that support their health and well-being including health dental and vision insurance paid time off and a company sponsored retirement addition some roles may be eligible for the annual company bonus plan commissions and/or long term incentive awards which are contingent on a variety of factors including but not limited to company and employee performance.

Disability Accommodations and Guidewires Appeals Process. Guidewire provides accommodations to the hiring process to create a fair opportunity for candidates with disabilities to contend for open positions. Accommodation requests should be directed to If things do not go as hoped we invite you to use our appeals process. Guidewire promises to independently review any denied accommodation and any decision not to offer you the position. The appeals process is the same in either case. Within five business days of receiving a notice of denial of an accommodation or receiving a notice of your non-selection for a vacancy e-mail to make an appeal. Guidewire will assign a new decision-maker to review the request and/or hiring decision who will then notify you in writing of a decision within 10 business days.

About Guidewire

Guidewire is the platform P&C insurers trust to engage innovate and grow efficiently. We combine digital core analytics and AI to deliver our platform as a cloud service. More than 540 insurers in 40 countries from new ventures to the largest and most complex in the world run on Guidewire.

As a partner to our customers we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600 successful projects supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration localization and innovation.

For more information please visit and follow us on Twitter: @GuidewirePandC.

Guidewire Software Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace and believe that a diversity of perspectives abilities and cultures is a key to our success. Qualified applicants will receive consideration without regard to race color ancestry religion sex national origin citizenship marital status age sexual orientation gender identity gender expression veteran status or disability. All offers are contingent upon passing a criminal history and other background checks where its applicable to the position.