Product Associate
Share
Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Join our collaborative environment where youll contribute to our strategy and make an impact on product success. Grow your skills participate in product planning and define user workflows while working alongside experienced product managers. Dont miss this opportunity to be part of a dynamic team and promote innovation in customer experiences.
As a Product Associate in Voice Product you play a crucial role in supporting the product development process and contributing to the discovery of innovative solutions that address customer needs. Working closely with the product management team and cross-functional partners you contribute your skills and insights to help ensure the success of our product offerings. As a valued member of the team you have the opportunity to learn and grow in a dynamic and fast-paced environment making a tangible impact on our products and customer experiences. You will also collaborate with talented professionals across product design analytics and engineering to deliver solutions that matter.
Consumer & Community Banking (CCB) Operations Product organization provides critical cross-line of business support across JPMC and serves as one of the largest product portfolios in CCBdelivering value to millions of customers and over 30000 employees. As a product team member your problem-solving skills will place you on the cutting edge of defining the vision creating the strategy and building the roadmap to solutions that impact millions. Along the way youll develop a deep end-to-end understanding of the business and find an inclusive culture that welcomes diverse ideas and supports your individual growth and career mobility.
- Supports the development of our product strategy and roadmap
- Collaborates with the product manager to engage stakeholders and define user workflows requirements stories and customer value
- Contributes to solution discovery through collaboration with cross-functional teams to identify potential solutions that address user needs and align with business goals
- Participates in product planning sessions contributes ideas and insights and assists in the execution of product initiatives ensuring timely and successful product launches
- Collects and analyzes metrics on product performance to inform decision-making
- Monitor industry trends and competitor offerings to inform product direction
Work in Production Support
- 2 years of experience or equivalent expertise in product management project management or a relevant domain area
- Exposure to product life cycle activities including discovery and requirements definition
- Developing knowledge level of the product development life cycle
- Emerging knowledge of data analytics and data literacy
- Basic experience with data analysis and visualization tools (e.g. Excel SQL etc.)
- Strong communication skills (verbal written)
- High attention to detail and organization abilities
Self-motivated with innovative spirit and a continuous development mindset
- Proficiency with Agile project delivery tools (e.g. JIRA)
- Familiarity with customer journey mapping process improvement and design thinking
- Familiarity with voice AI IVR and contact center solutions
- Experience in financial services fintech or a regulated industry
- Ability to manage multiple priorities in a fast-paced environment
Required Experience:
IC
Key Skills
- Marketing
- Quality Assurance
- Agile
- Product Demos
- Analysis Skills
- Jira
- Project Management
- Product Management
- Qualitative Analysis
- Confluence
- Internet Of Things
- Product Development
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
