Italian Customer Support – Greece with Relocation Package

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profile Job Location:

Palermo - Italy

profile Monthly Salary: Not Disclosed
Posted on: 10 hours ago
Vacancies: 1 Vacancy

Job Summary

What you will do:
  • Handle inbound calls and digital interactions (email back-office tasks) with professionalism and empathy.

  • Assist customers with package pickup and delivery requests shipment tracking claims processing billing inquiries and account setup.

  • Provide technical support for logistics systems and respond to general service questions.

  • Resolve customer complaints and escalate complex issues following documented procedures.

  • Maintain high levels of ownership efficiency and customer satisfaction in every interaction.

  • Receive ongoing training to stay up-to-date with procedures tools and service standards.

Requirements:
  • Excellent Italian language skills (spoken and written).

  • Very good English language skills.

  • Strong communication and problem-solving skills.

  • Familiarity with digital tools and multitasking across systems.

  • Previous experience in customer service or logistics support is a plus.

What We Offer:
  • Relocation support: Flights accommodation & housing assistanceall at no cost to you

  • Competitive monthly salary (14 salaries per year)

  • Health care benefits and numerous other discounts

  • Full training by certified instructors

  • Professional growth & development opportunities

  • Special events as well as community & social responsibility initiatives

  • Free online Greek language courses

  • State of the art premises providing a great working environment with relaxing break areas

  • Work for a Great Place to WorkCertified Company that fosters diversity

What you will do:Handle inbound calls and digital interactions (email back-office tasks) with professionalism and empathy.Assist customers with package pickup and delivery requests shipment tracking claims processing billing inquiries and account setup.Provide technical support for logistics systems...
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About Company

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We connect talented professionals with international job opportunities. Our team provides expert support in job search, visa processes, accommodation, and relocation to ensure a smooth transition abroad. Our mission is to help candidates succeed globally.

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