Quality Shift Leader

Job Description

Quality Shift Leader

Role Summary

The Quality Shift Leader is responsible for leading all quality operations to ensure safe compliant and efficient production that meets General Motors standards for Safety People Quality Responsiveness Cost and Environment (SPQRCE). This role provides on-floor leadership for quality team members drives daily problem solving manages quality reactions and ensures robust execution of standardized work and BIQ/GMS systems during the assigned shift.

Key Responsibilities

• Safety & Compliance

  • Model and enforce all GM and plant safety policies including PPE ergonomics and safe response to quality issues.

  • Ensure quality activities comply with Global Quality Manual BIQ and applicable regulatory requirements.

  • Support/lead safety incident reporting and follow-up.

• Quality Operations Leadership

  • Communicate with Customers and/or Product Engineering on status of quality issues containments and concerns.

  • Lead on-shift quality team members and/or group leaders to ensure effective execution of inspection verification and containment activities.

  • Monitor and react to key quality systems (e.g. PPM/IPPM GSIP quality alerts QFCs) ensuring timely response and closure.

  • Confirm adherence to Process Control Plans Product Quality Standards JES/SOS/TIS and other standardized work.

  • Initiate and reconcile holds and containment as required to protect the customer.

  • Coordinate and communicate quality status at shift start-up throughout the shift and at shift handoff.

• Daily Management & Communication

  • Conduct preshift huddles and shift quality meetings with production and quality leaders to review safety quality manpower and performance to targets.

  • Provide clear communication of quality issues priorities and reaction plans to operations engineering and leadership.

  • Complete required reports scorecards and boards (e.g. DRR layered audits BPD boards QFCs) accurately and on time.

• Problem Solving & Continuous Improvement

  • Lead or participate in problem-solving activities for quality issues (e.g. 5-Why 7Diamond Red X BPD problem sheets).

  • Drive robust containment root cause corrective action and verification of effectiveness for concerns.

  • Identify trends and systemic issues using available data; escalate and champion improvements to processes standards and training.

• System & Standardized Work Execution

  • Ensure on-shift execution of BIQ/GMS requirements (e.g. layered audits JES/SOS/TIS adherence torque process compliance).

  • Confirm quality-related startup/shutdown model change and special build procedures are followed.

  • Support implementation and sustainability of new or revised quality standards TIS control plans and inspection methods.

• People Leadership & Development

  • Provide day-to-day direction coaching and feedback to quality team members and/or group leaders.

  • Support training and qualification for critical operations torque checks inspection points and quality systems.

  • Reinforce a culture of accountability teamwork and continuous improvement aligned with GM values.

Required Qualifications

• Bachelors degree in Engineering Quality Manufacturing or related field or equivalent experience.

• 3 years of automotive or high-volume manufacturing quality experience.

• Demonstrated experience in manufacturing quality (e.g. assembly stamping casting components or similar environment).

• Proven leadership experience (team leader group leader or equivalent) with ability to lead hourly and/or salaried employees.

• Working knowledge of:

  • SPQRCE framework and GMS/BIQ principles

  • Basic problem-solving tools and quality methodologies

  • Core quality tools (e.g. control plans PFMEA layered audits containment).

• Strong communication organization and prioritization skills in a fast-paced environment.

• Ability to work required shift schedule including overtime weekends and holidays as needed.

Preferred Qualifications

• 5 years of automotive or high-volume manufacturing quality experience.

• Experience with GM systems (e.g. GSIP QFC FlexNet).

• Formal training in BIQ problem-solving (Red X 7Diamond Six Sigma) or GMS.

• Experience leading cross-functional teams through containment and corrective action.

Work Environment

• Onsite plant-based role supporting a specific production shift.

• Requires regular presence on the production floor including interaction with production maintenance engineering and leadership.

• May require rotation between shifts and flexibility to support business needs.

About GM

Our vision is a world with Zero Crashes Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day individually and collectively to drive meaningful change through our words our deeds and our culture. Every day we want every employee to feel they belong to one General Motors team.

Benefits Overview

From day one were looking out for your well-beingat work and at homeso you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.

Non-Discrimination and Equal Employment Opportunities (U.S.)

General Motors is committed to being a workplace that is not only free of unlawful discrimination but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

All employment decisions are made on a non-discriminatory basis without regard to sex race color national origin citizenship status religion age disability pregnancy or maternity status sexual orientation gender identity status as a veteran or protected veteran or any other similarly protected status in accordance with federal state and local laws.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required where applicable to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more visit How we Hire.

Accommodations

General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment email us or call your email please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.