Strategic Program Manager, Worker Survey

Hong Kong - Hong Kong

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Job ID:43277
Location:LRQA - Hong Kong - Cambridge Hou
Position Category:Business Development
Position Type:Employee Regular

We are seeking a commercially minded and clientfocusedStrategic Program Manager Worker Surveyto lead the delivery and growth of our global worker survey programsan integral part of our ESG and sustainability solutions.

This role is critical in ensuring client success through effective program management strategic client engagement and insightdriven delivery. You will work closely with multinational clients including global brands and retailers to design and implement worker survey strategies that amplify worker voices and inform responsible sourcing and sustainability decisions.

Combining client engagement project delivery and datadriven insight this role offers the opportunity to collaborate with leading global companies contribute to meaningful ESG impact and help businesses translate worker feedback into measurable improvements.

Key Responsibilities

Client Engagement & Business Development

Serve as the primary client contact translating business objectives into tailored worker survey strategies aligned with ESG and responsible sourcing priorities.
Build andmaintainstrong relationships with multinational clients to ensure satisfaction and longterm engagement.
Identifyand develop new client opportunities contributing to solution design proposals and client presentations.
Collaborate with internal teams to share product capabilities success stories and insights strengthening the organizations market presence and reputation.

Project Management and Delivery

Manage the end-to-end delivery of global worker survey programs ensuring highqualitytimelyexecution across diverse regions and operational contexts.
Coordinate crossfunctionalteams to deliver actionable insights that meet client expectations.
Analyse and interpret survey data to produce clear clientreadyreports and dashboards that communicate worker voice findings effectively.
Continuously refine methodologies and delivery processes to ensure operational excellence and scalability.
Monitor program outcomes to ensure alignment with clientobjectivesand organizational goals.

Required Qualifications

Bachelors degree inBusiness SustainabilitySocial SciencesDataScienceor a related discipline.
Minimum 5 years of experience in program management consulting client engagement or datadriven roles ideally within ESGSustainability CSR or professional services environments.
Proven ability to manage client relationships while balancing commercialobjectivesand delivery excellence.
Excellent communication and presentation skills with a client focused andsolutions-orientedmindset.
Strong analytical skills with the ability to translate complex data into clear actionable insights for diverse stakeholders.
Proficiency in data analytics visualization tools (e.g. SQL Python Power BI Tableau or similar) and AI systems ; experience with CRM systems such as Salesforce is an advantage.
Self-motivated adaptable and accountable witha strong senseof ownership and commitment to continuous improvement.

Diversity and Inclusion at LRQA:

We are on a mission to be the place where we all want to work and we are passionate about embracing different perspectives because we understand the value this brings to our business our clients and each other. We are all about creating a safer and more sustainable future and our inclusive culture is right at the heart of our business.

Together our employees make our communities better and we want you to be part of our diverse team!

LRQA is a leading global assurance integrity and expertise we bring to our partnership with clients support their journey to a safer more secure and more sustainable future. (Group entities).

Required Experience:

Manager

Job ID:43277Location:LRQA - Hong Kong - Cambridge HouPosition Category:Business DevelopmentPosition Type:Employee RegularWe are seeking a commercially minded and clientfocusedStrategic Program Manager Worker Surveyto lead the delivery and growth of our global worker survey programsan integral part o...