Administration Manager Global Sales

About Us

Find Your Shangri-La in Shangri-La.

Headquartered in Hong Kong SAR Shangri-La Group has grown from a single hotel business to a diverse and integrated global portfolio comprising quality real estate and investment properties wellness and lifestyle facilities.

Today the Group owns operates and manages 100 hotels under our family of five brands: Shangri-La Hotels & Resorts Shangri-La Signatures Kerry Hotels JEN by Shangri-La and Traders.

Luxury 5-Star Hotel in Hong Kong Kowloon Shangri-La

About the Role

As an Administration Manager - Global Sales you will be supporting the Global Sales Team by managing sales administration coordinating logistics and ensuring efficient workflow for revenue-driving activities.

Key Responsibilities

• Support the Director of Sales Global Sales and the team for coordinating a full logistics of sales activities and administration work.
• Prepare of customer correspondence proposals contracts and system data entry.
• Arrange appointments and meetings with customers and other Departments as directed by Department Head as well as preparing the appropriate material for each appointment or meeting.
• Manage the Departments workflow to ensure required tasks and actions process smoothly and always with a view to maximizing the Sales Teams ability to drive revenue.
• Assist to liaise with Reservations to ensure timely loading of accepted rates for all RFP or newly acquired accounts.
• Maintain all Departmental records and data accurately in such a way as it can be quickly recalled for reference.
• Be the point of contact between the Sales Team and other Departments for all things relating to required administration.
• Perform any special projects as assigned by Management.

About You

• Bachelors Degree / Diploma in Hotel Management or related disciplines.
• Proven record in handling full logistics of events and hands-on experience in office administration.
• Independent self-driven and detail-oriented team player.
• Ability to multi-task and accomplish assignments timely with high level of integrity.
• Strong communication and interpersonal skills.
• Sound knowledge of Microsoft Office including Word PowerPoint Excel etc.
• Excellent command of spoken and written English and Cantonese; proficiency in spoken Mandarin is desired.

Why Join Us

• A workplace that values your passion and supports self-realization and personal growth.
• Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
• Competitive benefits recognition programs and colleague stay/travel perks that reward your contribution and dedication.
• Teams that promote inclusion and respect value diversity and foster a secure environment where everyone can thrive.

We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.

We appreciate your interest in joining us. Please note that only successful candidates will be contacted.