Director of Inpatient Services (MedSurg, ICU, and Case Management)

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profile Job Location:

McKinney, TX - USA

profile Monthly Salary: Not Disclosed
Posted on: 6 days ago
Vacancies: 1 Vacancy

Job Summary

Key Responsibilities

Operational Leadership

  • Provide leadership and operational oversight for the Medical-Surgical unit Intensive Care Unit and Case Management department.
  • Ensure safe effective and efficient delivery of inpatient care services.
  • Develop and implement departmental goals that align with hospital strategic priorities.
  • Monitor daily patient census staffing levels and patient flow to ensure optimal resource utilization.
  • Collaborate with physician leadership to support efficient care delivery and clinical excellence.

Clinical Quality and Patient Safety

  • Ensure compliance with regulatory and accreditation standards including CMS state regulations and The Joint Commission.
  • Monitor quality metrics including infection prevention patient outcomes readmission rates and patient satisfaction.
  • Lead performance improvement initiatives focused on clinical quality safety and patient experience.
  • Promote evidence-based practice and adherence to clinical standards across inpatient units.

Workforce Leadership and Staffing

  • Provide leadership mentorship and supervision to nurse managers supervisors and case management leaders.
  • Ensure appropriate staffing models and staffing plans to support patient acuity and census fluctuations.
  • Support recruitment retention and professional development of nursing and case management staff.
  • Conduct performance evaluations and leadership development planning for direct reports.
  • Promote a positive work environment that supports staff engagement and teamwork.

Care Coordination & Case Management

  • Oversee case management operations including discharge planning utilization review and care coordination.
  • Collaborate with physicians social services and post-acute providers to ensure appropriate care transitions.
  • Monitor length of stay avoidable days and readmission trends.
  • Support case management initiatives that improve patient outcomes and reduce unnecessary utilization.

Patient Throughput & Capacity Management

  • Partner with hospital leadership to optimize patient flow and bed utilization.
  • Support initiatives that reduce length of stay and improve discharge efficiency.
  • Collaborate with emergency department leadership and procedural areas to improve admission and transfer processes.
  • Monitor hospital throughput metrics and implement improvement strategies.

Financial and Operational Performance

  • Manage departmental budgets productivity and operational performance.
  • Monitor labor utilization staffing productivity and operational expenses.
  • Identify opportunities to improve operational efficiency while maintaining high standards of care.
  • Participate in strategic planning and growth initiatives related to inpatient services.

Clinical Technology & Informatics

  • Support effective utilization of the electronic health record including Epic to improve clinical documentation communication and patient care coordination.
  • Ensure staff competency in documentation and use of clinical information systems.
  • Partner with clinical informatics teams to optimize workflows and reporting.

Leadership Responsibilities

  • Direct supervision of:
    • Nursing staff (Med-Surg and ICU)
    • Case Management leadership
    • Clinical supervisors charge nurses or coordinators as assigned
  • Foster interdisciplinary collaboration across departments.
  • Serve as a key member of the nursing leadership team.
  • Participate in hospital committees leadership councils and quality initiatives.

Qualifications

Education

  • Bachelor of Science in Nursing (BSN) required.
  • Masters degree in Nursing Healthcare Administration or related field preferred.

Licensure

  • Current Registered Nurse (RN) license in the state of practice.

Experience

  • Minimum 57 years of progressive leadership experience in hospital inpatient services.
  • Experience managing Med-Surg ICU or critical care services preferred.
  • Experience overseeing case management care coordination or utilization review strongly preferred.
  • Demonstrated experience in quality improvement staff development and hospital operations.

Key Competencies

  • Inpatient clinical operations management
  • Critical care and acute care leadership
  • Patient flow and throughput management
  • Case management and care coordination
  • Regulatory compliance and accreditation readiness
  • Workforce development and leadership
  • Budget and operational management
  • Quality improvement and patient safety

Working Environment

  • Hospital inpatient clinical setting.
  • Requires collaboration with physicians nursing staff ancillary services and executive leadership.
  • May require participation in leadership call rotations and hospital operations oversight.

Required Experience:

Director

Key ResponsibilitiesOperational LeadershipProvide leadership and operational oversight for the Medical-Surgical unit Intensive Care Unit and Case Management department.Ensure safe effective and efficient delivery of inpatient care services.Develop and implement departmental goals that align with hos...
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Surgery Partners, a leading operator of surgical facilities and ancillary services, provides healthcare experiences between providers and patients.

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