Client Manager (H&B)

Kantar

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profile Job Location:

London - UK

profile Monthly Salary: Not Disclosed
Posted on: 2 days ago
Vacancies: 1 Vacancy

Job Summary

Were the worlds leading data insights and consulting company; we shape the brands of tomorrow by better understanding people everywhere.

Worldpanel provides brands and retailers with a unique 360-degree understanding of consumer behaviour across the globe. We are shopper-centric continuously monitoring the purchase and usage behaviour through the largest omnipanel in the world. With unparalleled datasets pioneering technology and expert analysts we partner with brands and retailers of all sizes empowering them to reimagine whats possible and change the landscape to create a better healthier more sustainable and inclusive world.

Job Details

Office location: London Mainframe (Hybrid)

Role Type: Permanent

Worldpanel Decoding ShopperBehaviourfor Smarter Brand Growth

About Worldpanel by Numerator

Worldpanel by Numerator provides consumer datarepresentingnearly 6billion consumers in 65 countries offering brands a multi-dimensional view of how people think how they shop and how they consumer so they can set bold strategies and drive sustainable business impact.

Reasonable Adjustments

Worldpanel is committed to offering equal opportunities to allindividualsincluding during the recruitment process. If yourequireany reasonable adjustments orassistance pleaseadviseus in advance of your interview so that we can make the necessary arrangements.

Role Overview

We are looking for a confident and passionate Client Manager to work on a portfolio of clients within Health & Beauty. We partner with a range of clients including Reckitt Haleon Beiersdorf LOreal CotyColgatePZ Cussons and many more.

This role requires an individual committed to delivering excellent standards in both insight and client service helping us to expand our network and deliver impact with clients.

You will be joining an ambitious team and given the opportunity to get involved in various workstreams across Health & Beauty such as thought leadershipPRand commercials.

Role Description (What you will be doing)

  • Day to day client servicing across multiple clients involving taking and delivering briefs. The key focus will be on driving action and value from the insights we provide as well as seeking opportunities to further develop the relationship

  • Visiting clients onsite delivering presentations and briefs building relationships with key contacts

  • Working with multiple teams across the business to drive efficiencies on the account and improve servicing

Role Requirements & Capabilities (The skills and experience)

  • Strong analytical skills with the ability to put together insightful and impactful presentations

  • Able to build andmaintainfantastic client relationships inspiringtrustand confidence

  • Genuine enthusiasm and interest in Health & Beauty markets (this could be anything from Pain Relief to Hair Removal Cosmetics to Baby Wipes)

  • Confident and experienced presenter able to present to a range of audiences

  • Astrongcommercial mind set - ability to spot sales opportunities propose solutions and convert

WORLDPANEL BENEFITS

  • 25 daysholidaysplus your birthday off!

  • Optionof flexible hybrid working

  • Employee AssistanceProgramme

  • Private Medical & Dental Insurance

  • Eyecare Vouchers

  • Life Assurance & Income Protection

  • Cycle to Work Scheme

Why Join Worldpanel

At Worldpanel we have an integrated way of rewarding our people based around a simpleclearand consistent set of principles. Our approach helps to ensure we are market competitiveand alsoto support a pay for performance culture where your reward and career progression opportunities are linked to what you deliver.

We go beyond the obvious using intelligencepassionand creativity to inspire new thinking and shape the world we live in. Apply for a careerthatsout of the ordinary and join us.

We want to create an equality of opportunity in a fair and supportive working environment where people feel includedacceptedand are allowed to flourish in a space where their mental health and well-beingistaken into consideration.

We want to create a more diverse community to expand our talent pool be locally representative drive diversity ofthinkingand better commercial outcomes.

Country

United Kingdom

Why join Kantar

We shape the brands of tomorrow by better understanding people everywhere. By understanding people we can understand what drives their decisions actions and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology we can help brands find concrete insights that will help them succeed in our fast-paced ever shifting world.

And because we know people we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office we understand no one size fits all; our approach is flexible to ensure everybody feels included accepted and that we can win together. Were dedicated to creating an inclusive culture and value the diversity of our people clients suppliers and communities and we encourage applications from all backgrounds and sections of society. Even if you feel like youre not an exact match wed love to receive your application and talk to you about this job or others at Kantar.


Required Experience:

Manager

Were the worlds leading data insights and consulting company; we shape the brands of tomorrow by better understanding people everywhere. Worldpanel provides brands and retailers with a unique 360-degree understanding of consumer behaviour across the globe. We are shopper-centric continuously monitor...
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Key Skills

  • Customer Service
  • Client Expectations
  • Client Requirements
  • Client Support
  • Action Plans
  • Issue Resolution
  • Account Management
  • Client Relationships
  • Service Delivery
  • Client Service
  • Client Satisfaction
  • Client Management
  • Procedures
  • Service Level Agreements
  • New Clients

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