Sr. Business Planning Lead, AWS Specialist and Partner Sales Operations

AWS Sales Marketing and Global Services Operations (SMGS) is seeking a Sr. Resource Planning Lead within the Business Planning and Operations team globally supporting the AWS Specialists and Partners Organization (ASP). The Business Planning and Operations team drives organizational effectiveness by owning run the business operational cadences building scalable mechanisms and leading initiatives that improve field productivity. This role sits at the intersection of strategy data and AI-enabled operations responsible for transforming how ASP plans deploys and optimizes its workforce.

Key job responsibilities
1. Lead cross-SMGS resource planning initiatives including tool and mechanism launches from design through adoption serving as a strategic partner to ASP Leadership HR Recruiting Finance and Data Engineering.

2. Develop and continuously refine headcount planning strategies that optimize resource allocation across a matrixed organization incorporating AI-assisted forecasting and scenario modeling to improve planning accuracy and speed
Partner with HR Recruiting Finance and Sales Operations to establish headcount management best practices and scalable processes leveraging agentic AI tools to automate manual workflows and reduce operational overhead.

2. Own implementation change management and enablement for annual resource planning cycles including the deployment and adoption of AI-powered planning tools across stakeholder groups
Identify and eliminate manual headcount management processes by designing and deploying automated AI-augmented solutions that scale with organizational complexity.

3. Conduct rigorous data analysis to surface patterns trends and actionable recommendations from headcount data using machine learning and generative AI capabilities to accelerate insight generation and improve decision quality.

4. Translate ambiguous business questions into structured analytical frameworks delivering clear recommendations to senior leaders that drive workforce investment decisions.

5. Influence without authority across a broad stakeholder ecosystem building trust and alignment across functions to drive consistent execution of resource planning strategies.

About the team
Our team puts a high value on work-life balance. It isnt about how many hours you spend at home or at work; its about the flow you establish that brings energy to both parts of your life. We have a broad mix of experience levels and tenures and were building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.

About AWS

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

About Sales Marketing and Global Services (SMGS)

AWS Sales Marketing and Global Services (SMGS) is responsible for driving revenue adoption and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.


- 10 years of Microsoft Excel experience
- Bachelors degree or equivalent
- Experience defining refining and implementing sales processes procedures and policies or equivalent
- 5 years of experience in workforce planning resource planning or headcount management

- Experience presenting to senior leadership
- Experience using data and metrics to drive actionable insights at scale
- Experience implementing change management successfully transitioning programs into large-scale operations
- Familiarity with agentic AI frameworks or generative AI tools applied to business operations
- Experience deploying or working alongside AI/ML tools for workforce forecasting demand planning or operational automation

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at CA San Francisco - 147300.00 - 199300.00 USD annually
USA WA Seattle - 133900.00 - 181200.00 USD annually