Assistant Manager

KSB

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profile Job Location:

Kolkata - India

profile Monthly Salary: Not Disclosed
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

1. To attend the customer complaints regarding short/wrong supply issues faced by customer during installation and performance of pumps at site. Provide Technical Guidance to customer & suggest repair techniques.

2. To analyse the complaints and provide solution to the customer with proper root cause analysis

3. Collect application & operation related data for understanding criticalities & possible problems.

4. To share the learnings at site with the concerned stakeholders like operations quality and purchase team to avoid re-occurrence of the complaints.

5. Gather application & operation related data and various salvaging techniques used by our customers.

6. Presenting the collected information on claims/ complaints to after sales for work solutions & implement solutions.

7. To prepare case studies for presentation during training.

8. Any other assignment as directed by the superiors from time to time.


Required Experience:

Manager

1. To attend the customer complaints regarding short/wrong supply issues faced by customer during installation and performance of pumps at site. Provide Technical Guidance to customer & suggest repair techniques.2. To analyse the complaints and provide solution to the customer with proper root cause...
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Key Skills

  • Restaurant Experience
  • Fashion Retail
  • Hospitality Experience
  • Assistant Manager Experience
  • Basic Math
  • Management Experience
  • Math
  • Business Management
  • Leadership Experience
  • Supervising Experience
  • Restaurant Management
  • Retail Management

About Company

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KSB is one of the world's leading manufacturers of pumps and valves and also offers a comprehensive range of service activities. The company's products and services are used in process engineering and building services, water and waste water management, and in the energy and mining s ... View more

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