Assistant Manager
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
1. To attend the customer complaints regarding short/wrong supply issues faced by customer during installation and performance of pumps at site. Provide Technical Guidance to customer & suggest repair techniques.
2. To analyse the complaints and provide solution to the customer with proper root cause analysis
3. Collect application & operation related data for understanding criticalities & possible problems.
4. To share the learnings at site with the concerned stakeholders like operations quality and purchase team to avoid re-occurrence of the complaints.
5. Gather application & operation related data and various salvaging techniques used by our customers.
6. Presenting the collected information on claims/ complaints to after sales for work solutions & implement solutions.
7. To prepare case studies for presentation during training.
8. Any other assignment as directed by the superiors from time to time.
Required Experience:
Manager
Key Skills
About Company
KSB is one of the world's leading manufacturers of pumps and valves and also offers a comprehensive range of service activities. The company's products and services are used in process engineering and building services, water and waste water management, and in the energy and mining s ... View more
