Tuition and Financial Aid Manager

About IMS: Independence Mission Schools (IMS) educate students of all faiths living throughout Philadelphia. Our inspiring new network of 14 schools blends the best of Catholic education with innovative teaching strategies designed to meet the unique learning needs of all students.

Perks of IMS: Full-time faculty and staff at IMS enjoy ongoing development through coaching mentorship and professional development and a benefits package that matches 403b contributions provides low-cost healthcare and guarantees paid sick time and personal time.

Independence Mission Schools is seeking a Tuition & Financial Aid Manager to support tuition collection and the financial aid process at two of our schools: SS. Cyril & Philomena and St. Rose of Lima. This person will report directly to the Senior Manager of Network Tuition & Billing at the Central Office. This position is full-time and works 12 months out of the year.

Tuition Collection Responsibilities:

• Handles all tuition collection responsibilities for two elementary schools serving nearly 500 students in Philadelphia and surrounding areas
• Provide excellent customer service to families
• Reviews tuition aging reports and follow up with those that are late. Make collection phone calls send correspondence and follow up
• Works closely with Senior Manager of Network Tuition & Billing to ensure all reports are completed in a timely manner
• Becomes enmeshed with each schools community including students staff and families
• Works with Principal to resolve issues
• Manages collection and accurate tracking of money orders checks and cash (as needed)
• Maintains notes and records in online tuition collection system
• Attends parent meetings as directed
• Provides other duties as assigned

Financial Aid Responsibilities:

• Assists with on-line financial aid process
• Follows up as needed to ensure all scholarship paperwork is completed and submitted by deadlines
• Attends and/or coordinates Open Houses and Financial Aid events as required
• Imports Financial Aid Applications to tuition management system
• Ensures families are receiving correct and maximum amount of financial aid and scholarships available
• Works to support applications to Children s Scholarship Fund and other organizations
• Maintain confidentiality and privacy in regards to financial documents

Auxiliary Responsibilities:

• Supports Admissions & Enrollment process at school in coordination with Admissions & Enrollment Manager
• Takes inquiry calls regarding admissions
• Sets up appointments with prospects. Meet with prospects give tour and complete necessary paperwork

Requirements

• High School Diploma (required); Some College (preferred)
• Customer Service Experience (preferred)
• Billing or Collections Experience (preferred)
• Clearances on all required background checks (required)

Other Pertinent Information

• Hours: Full-time (40 hrs/week) including occasional evenings or weekends to attend events as needed
• Core hours typically follow school day (7:30-3:30) with approximately 10-20% of time outside of core hours
• Time split between schools is anticipated at 60%/40% (3 days/2 days) subject to change based on school-specific needs

EOE: IMS is proud to be an equal opportunity employer and celebrates staff diversity. We strive to be and build a diverse team that is representative of our students and the communities in which we serve. If you identify as an individual of color we highly encourage you to apply!

Want to learn more about IMS and our school locations Please visit: Experience:

Manager