Senior Manager, Global Services Execution
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Job Location:
Taipei City - Taiwan
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Job Title:
Senior Manager Global Services ExecutionJob Description:
The Role:
This role willbe responsible foraligning systems programs and processes worldwide to ensure flawless execution of our global services strategy. The ideal candidate will be a collaborative change agent with a proventrack recordin operational leadership process optimization and global program management.
In this role you will:
Strategic Alignment: Partner with the APS Services Leader to translate the global services strategy into actionable operational plans and measurable outcomes.
Operational Excellence: Accountability for design implementation and continuouslyimproveglobal processes systems and programs to drive efficiency scalability and customer satisfaction. Discipline
Governance & Performance Management: Establish KPIs dashboards and governance frameworks tomonitorexecution and ensure accountability across regions.
Change Management: Lead organizational change initiatives to support new processes technologies and cultural shifts; foster adoption and engagement across global teams.
Cross-Functional Collaboration: Work closely with regional leaders finance HR and other stakeholders to ensure alignment and seamless execution of services initiatives.
Risk Management:Identifyoperational risks and develop mitigation strategies to ensure business continuity and compliance.
Innovation & Continuous Improvement: Champion best practices and leverage data-driven insights tooptimizeservice delivery and operational performance.
Joint Planning & Metrics:Establishshared KPIs and governance forums with sales teams to measure the impact of services on revenue growth and customer satisfaction.
Feedback Loop: Leverage insights from service execution to inform sales strategies enabling data-driven decisions that improve customer engagement and profitability.
Traits we believe make a strong candidate:
Proven experience in leading global operations and driving efficiency at scale.
Strongtrack recordin process optimization and program management.
Ability to translate global strategies into actionable operational plans with measurable outcomes.
Skilled in leading organizational change and fostering adoption of new processes and technologies.
Experience establishing KPIs dashboards and governance frameworks to ensure accountability.
Effective communicator able to collaborate with regional leaders finance HR and sales teams.
Ability toidentifyrisks and develop mitigation strategies to ensure business continuity.
Innovative and data-driven mindset championing best practices and continuous improvement.
Required Experience:
Senior Manager
Key Skills
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About Company
As a global leader in advanced materials science, we have the expertise and determination to help solve your most advanced technology challenges.
