Advisor, Website Transformation

Union: Non-union
Number of vacancies: 1
New or Replacement Position: Replacement
Site: Toronto General Hospital
Department: Communications & Brand Strategy
Reports to: Manager Website Transformation
Salary Range: $35.35 - $53.03 per hour
Hours: 37.5 hours per week
Status: Temporary Full-Time
Closing Date: April 1 2026

Position Summary

The Advisor Website Transformation plays a key role in supporting the redevelopment of by fostering strong stakeholder relationships coordinating communication across teams and ensuring alignment throughout the project. Working closely with cross-functional partners the role helps guide content intake collaboration and change management to support a smooth and coordinated transformation. Leveraging digital communications expertise as a supporting capability the Advisor also contributes to content strategy accessibility and user-centered web experiences that reflect UHNs commitment to patient-first care.

Duties

• Build strong relationships with internal stakeholders across departments acting as a key liaison to ensure alignment gather requirements and support collaboration throughout the website transformation initiative.
• Facilitate clear and consistent communication between project teams leadership and subject-matter experts to support transparency manage expectations and ensure project progress is well understood.
• Act as a communications ambassador for the project by supporting enterprise-wide adoption helping teams understand upcoming changes and contributing to engagement strategies that enable a smooth transition to the new platform.
• Coordinate the intake organization and review of website content from internal teams ensuring alignment with organizational messaging clarity and user-focused communication standards.
• Provide input on web usability content structure and digital experience best practices to support the development of intuitive patient-first online experiences.
• Maintain clear project documentation by tracking stakeholder feedback decisions and progress across workstreams to support accountability and alignment.
• Support QA activities and ensure content and page designs meet accessibility standards (AODA) brand guidelines and digital best practices to maintain a consistent and inclusive user experience.

Qualifications :

• Post-secondary education in Digital Strategy UX Design Communications Marketing or a related field.
• 3-5 years of experience in Digital Communications Web Content Strategy or Website Redevelopment projects preferably in a complex or health care environment.
• Strong understanding of Web Content Strategy User Experience (UX) and Information Architecture principles.
• Familiarity with Content Management Systems (CMS) Digital Asset Management and Web Accessibility Standards (e.g. AODA).
• Experience using Google Analytics or other web analytics tools to inform content decisions and user experience improvements.
• Experience working in cross-functional teams and contributing to large-scale digital transformation initiatives.
• Strong organizational skills with attention to detail and documentation.
• Excellent written and verbal communication skills with the ability to translate complex information into clear user-friendly content.
• Ability to build relationships and engage stakeholders across departments.
• Demonstrated initiative adaptability and a collaborative mindset.

Additional Information :

Why join UHN

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world UHN offers a wide range of benefits programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor allowing you to find value where it matters most to you now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel restaurants parking phone plans auto insurance discounts on-site gyms etc.)

Current UHN employees must have successfully completed their probationary period have a good employee record along with satisfactory attendance in accordance with UHNs attendance management program to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates.  Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading inaccurate or incorrect UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest however only those selected for further consideration will be contacted.

Remote Work :

No

Employment Type :

Full-time