Marketing & Communications Executive

Position Summary

The Marketing & Communications Executive supports the daily execution of the hotels marketing activities across social media digital platforms public relations F&B promotions and brand communications. This position ensures consistent brand representation timely content delivery and effective coordination with internal teams and external partners to drive revenue and elevate the hotels visibility.

Key Responsibilities

1. Digital Marketing & Content Management

- Plan and publish weekly content across Facebook Instagram TikTok and additional platforms.

- Capture edit and produce photos videos and short-form content (Reels/TikTok) for rooms F&B events spa pool and seasonal campaigns.

- Write captions aligned with brand voice and campaign objectives.

- Support digital campaigns including Meta Ads boosted posts and Google updates.

- Update website landing pages Google Business Profile and manage UTM tracking for all campaigns.

- Respond to guest inquiries via social media channels.

2. F&B Marketing Support

- Create and update marketing materials: menus tent cards table talkers posters and digital artwork.

- Promote weekly and seasonal F&B offerings across all channels.

- Manage content and promotions on third-party platforms.

3. Rooms & Offers Marketing

- Support staycation packages seasonal room promotions and suite campaigns.

- Prepare visual materials and coordinate with Sales and Revenue teams for MICE wedding and corporate promotions.

4. PR Influencer & Event Management

- Coordinate influencer stays including communication booking and F&B arrangements.

- Prepare press kits hotel fact sheets and media materials.

- Assist in distributing press releases and prepare monthly PR value and clipping reports.

- Capture photo and video content for events and support media/influencer hosting.

5. Brand Communications & Compliance

- Ensure all marketing communications adhere to brand standards.

- Create and distribute guest announcements via social media LINE OA in-house TV and printed materials.

- Inspect and maintain on-property signage digital screens and in-room materials.

- Liaise with printers designers and creative suppliers.

6. Reporting & Administration

- Prepare weekly and monthly social media and campaign performance reports.

- Monitor competitor hotel marketing strategies and track PR/influencer results.

- Prepare PR/PO requests quotations and maintain organized storage for creative assets.

- Support communication and coordination between MarCom F&B Sales Rooms and Operations teams.

Additional Information :

Benefits:

• Life & Health insurance
• SSO
• Duty Meals
• Provident fund
• Heartist Card

Remote Work :

No

Employment Type :

Full-time