Head of Legal Operations

Cricut is a fast-growing technology company and our Global Legal Operations team plays a critical role in enabling the business to move quickly thoughtfully and compliantly. As the company expands into new products markets and operational complexity our teams rely on integrated practical contract and procurement guidance embedded into everyday decision-making.

We are seeking a Head of Legal Operations to serve as the operational leader and connector between Legal and the broader business. This role supports a broad range of responsibilities requiring strong judgment organization collaboration and integrity. You will oversee contract workflows procurement and vendor processes legal spend coordination and legal systems while leading and developing a high-performing Legal Operations team.

This role reports to the VP Associate General Counsel and manages a team of Legal Ops Specialists Legal Ops Analysts and Contract Managers across both in-office and international (remote) locations.

Position Overview

The Head of Legal Operations serves as the strategic and operational leader of Cricuts Legal Operations function translating legal and business strategy into scalable execution. Reporting to our VP Legal Associate General Counsel this role drives high-level initiative and day-to-day execution with direct accountability for building and developing a global Legal Operations team responsible for contract management vendor management procurement operations and privacy operations across the company. 

Contract Procurement & Vendor Operations (Team Execution)

The Legal Operations team is responsible for the day-to-day execution of Cricuts global contract management procurement requisition process privacy operation and vendor management/due diligence activities. The team provides frontline company-wide global operational support to ensure vendors contracts and risk are managed accurately efficiently and in compliance with established processes and systems as well as applicable law.

This role requires a leader who excels as both a people manager and a high-output individual addition to providing strategic leadership prioritization and continuous improvement oversight the Head of Legal Operations is expected to remain closely connected to day-to-day operationsserving as backup support for Contract Managers and personally handling high-stakes deals that require senior-level attention or complex cross-functional alignment. By maintaining deep hands-on fluency with contract workflows redlining negotiation dynamics and operational tools this leader is better positioned to support the team remove obstacles design scalable processes and drive meaningful enhancementswhile enabling consistent high-quality service delivery at scale.

What Youll Own:

Contract Management

• Organize maintain and administer contract records within the companys document repository and Contract Lifecycle Management (CLM) system including accurate metadata application
• Coordinate contract execution using the companys approved electronic signature platform
• Generate standard and ad hoc contract reports for contract sponsors including recurring monthly tracking reports
• Monitor contract milestones such as expirations auto-renewals and notice periods and follow up with stakeholders as needed
• Draft routine contract amendments using approved company templates and playbooks
• Provide frontline CLM support to cross-functional business partners including intake guidance status updates and basic troubleshooting

Procurement & Vendor Management

• Initiate submit and track Purchase Order (PO) requests within the companys procurement system
• Serve as a primary point of contact for routine PO status balance and process inquiries
• Support vendor onboarding and due diligence activities in coordination with Legal Finance Procurement Privacy and Compliance teams
• Provide additional procurement and vendor-related operational support aligned with evolving business and team needs

Strategic Planning & Business Insight

• Align people processes technology and legal service delivery modelsincluding contract lifecycle management project management and procurement managementwith departmental priorities and enterprise goals
• Act as the operational leader for Legal Operations initiatives translating strategy into operating plans milestones success metrics and governance frameworks
• Support long-term capacity planning through analysis of workload trends contract demand and vendor utilization adjusting resourcing models as needed

Financial Planning Spend Management & Forecasting

• In partnership with the General Counsel lead the Legal Departments global budgeting forecasting and accrual processes working closely with FP&A and Accounting
• Establish systems controls and financial governance to track legal spend outside counsel costs accruals and budget-to-actuals with accuracy and transparency
• Identify cost-savings and optimization opportunities through spend analysis vendor strategy alternative fee arrangements and workload planning
• Provide regular financial updates and forward-looking insights to Legal leadership to support data-driven decision-making

Reporting Analytics & Executive Insights

• Lead and maintain a data-driven Legal Operations function defining KPIs that measure efficiency effectiveness risk value contract performance and outcomes
• Drive weekly monthly and quarterly reporting on key metrics such as contract turnaround times renewal pipelines and outside counsel spend
• Develop executive-ready dashboards reports and presentations

Vendor & Outside Counsel Management

• Design and manage a comprehensive outside counsel and vendor program including benchmarking fee structures performance reviews billing guideline enforcement and governance
• Negotiate and oversee alternative fee arrangements rate structures and engagement models aligned with departmental goals risk tolerance and financial discipline
• Maintain visibility into outside counsel performance and spend trends to inform sourcing decisions and resource allocation
• Ensure alignment across Legal Finance Procurement and Compliance on vendor onboarding engagement billing and oversight processes

Technology Enablement Adoption & Innovation

• Develop and own the Legal Departments technology roadmap aligned with strategic priorities future-state vision and contract matter and compliance needs
• Oversee the evaluation implementation integration and adoption of legal technologiesincluding CLM matter management spend management and AI-enabled tools
• Serve as executive sponsor and operational lead for legal technology initiatives coordinating with IT vendors and internal stakeholders
• Establish standards playbooks and governance to support scalability reporting operational visibility and consistent contract lifecycle management
• Lead change management and training efforts to drive adoption of new technologies and workflows while ensuring compliance and data security
• Stay current on legal operations best practices and emerging technologies proactively recommending innovations that improve efficiency and service delivery

Department Operations Compliance & Governance

• Oversee Legal Operations infrastructure including project tracking systems intake workflows task management and recurring process calendars
• Establish and maintain policies procedures SOPs and training materials related to contracting procurement workflows legal operations and compliance

Qualifications :

Required

• 10 years of experience in legal operations contract management or procurement in a technology-riven environment including prior hands-on experience as a Contract Manager or legal paralegal with direct responsibility for redlining drafting and negotiating commercial agreements
• Bachelors degree with a strong academic or professional record
• Proven ability to operate as both a people leader managing multiple direct reports and a heavy individual contributor who can step in to execute complex contract work alongside the team
• Deep understanding of commercial contracting including SaaS/customer agreements vendor agreements NDAs DPAs and more
• Demonstrated success designing and implementing workflows playbooks and scalable operational improvements
• Experience administering CLM platforms and legal workflow tools (e.g. Ironclad SAP CLM Apptus/Conga etc.) and electronic signature tools (e.g. DocuSign Adobe Sign)
• Strong project management skills with the ability to prioritize manage multiple workstreams and execute in a fast-paced environment
• Exceptional attention to detail strong organizational skills and superb judgment with the ability to lead and operate independently
• Excellent written and verbal communication skills including the ability to partner effectively with non-legal stakeholders
• High proficiency in Microsoft Word and Excel 

Preferred Qualifications

• Experience in a high-growth or scaling organization
• Familiarity with privacy and data protection concepts (e.g. GDPR CCPA) and emerging legal technologies including AI-enabled and generative AI tools
• Experience managing outside counsel spend and legal budgets
• Experience partnering closely with Procurement functions

Personal Attributes

• Positive can-do attitude with the ability to thrive in a fast-paced team-oriented environment
• Genuine enthusiasm for problem-solving and enabling team success
• Courteous flexible organized reliable and proactive with sound judgment
• Committed to continuous improvement and personal growth; actively seeks and applies feedback
• Open honest and professional in all communications
• Demonstrates discretion and unquestionable integrity with confidential information
• Brings a sense of humor and a willingness to pitch inno task too big or too small

Additional Information :

Weve Got You Covered

At Cricut we take care of our people. Enjoy competitive Medical Dental and Vision coverage a 401(k) match generous PTO tuition reimbursement and a yearly lifestyle stipend to support your wellness and passions. Youll also receive exclusive employee discountsand best of all youll be surrounded by some of the most talented creative and curious minds out there.

A Quick Note Before You Apply

Cricut is in an exciting chapter of transformation. Were evolving fastrefining our strategy growing our teams and raising the bar across everything we do. This is an incredible opportunity for the right kind of personbut its not for everyone.

Were looking for A-playerspeople who thrive in dynamic environments turn challenges into momentum and consistently deliver their best work. If that sounds like you read on.

Heres what makes someone a great fit for this role (and for this moment at Cricut):

You move with urgency. You dont wait for perfect clarity to actyou start learn and adjust.
You set high standards. You take ownership deliver quality and hold yourself accountable.
You stay focused when things move fast. You prioritize what matters most and tune out the noise.
 You collaborate like a pro. You elevate others communicate clearly and bring a low-ego high-output energy.
You embrace AI as part of your toolkit. From idea exploration to data analysis and creative problem-solving you leverage AI to accelerate innovation and amplify impactbecause technology and creativity go hand-in-hand here.

One More Thing (Its a Big One)

This role is in-office 4 days per week with Fridays flexible. We believe real collaboration innovation and culture are built face-to-face. If youre energized by working alongside smart kind creative peopleand love those hallway conversations that spark the next great ideayoull feel right at home.

If youre looking for a fully remote role this may not be the right fit. But if youre excited by challenge purpose and building something betterlets make something amazing together.

Relocation Statement:

This position is eligible for relocation assistance.

What to Do Next: Please attach your resume cover letter and/or include links to your portfolio or other social presence. If you want to show your super powers in other ways include that information too. You can be sure that Cricut is an employer who values individuality equality and diversity so tell us what youre all about. If you are a Maker or a DIY enthusiast whether you think you are a good one or not we would love to hear about it when you send us your information.

Cricut is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. This position is contingent on successfully completing a Criminal Background Check upon hire. Cricut participates in E-Verify.

Remote Work :

No

Employment Type :

Full-time