Deal Desk Manager
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Job Summary
Sapiens is hiring a Deal Desk Manager to play a pivotal role in enabling disciplined efficient and scalable deal governance across the business. This is a fantastic opportunity to step up and help scale our revenue engine.
Sitting within the broader Revenue Operations (RevOps) function the role reports to the Head of Revenue Operations and acts as a senior commercial partner to the Sales organisation and Legal ensuring that complex deals are structured reviewed and escalated in line with commercial pricing contractual guardrails and compliance standards.
You will support all new business with heightened focus on non-standard high value and strategically important opportunities owning deal/lifecycle governance. The role combines strong commercial judgement analytical rigour and regular exposure to senior leadership helping balance revenue growth with risk management margin protection and long-term customer value.
Working closely with Pricing Planning Finance and Sales Operations you will contribute to the continuous improvement of deal governance processes tools and enablement with high levels of autonomy. The role plays an important part in driving consistency transparency and accountability across the end-to-end deal lifecycle supporting enterprise-wide commercial change and RevOps broader mission to scale revenue performance effectively and sustainably.
This role is suited to an ambitious mid-career professional looking to play a central role in the new deals process and drive significant organisational change. The role is a bridge from management positions offering wide-step-up opportunities to accelerate career development including supporting junior colleagues and engaging independently with senior stakeholders.
Key Responsibilities:
- Own the day-to-day operational execution of deal governance ensuring opportunities progress through the sales process with appropriate review documentation and approvals.
- Act as the central point of contact for non-standard and complex deals providing clear commercial guidance to sales teams and stakeholders.
- Review deal structures in detail assessing pricing discounts and non-price terms to ensure alignment with approved commercial policy and governance guardrails.
- Coordinate Deal Desk materials tailored to leadership audiences ensuring decision-makers have clear accurate and well-calibrated feedback to support effective sign-off.
- Facilitate Deal Desk discussions and sign-off forums as required; articulating risks trade-offs and commercial implications to support informed decisions and alignment across functions.
- Work closely with Pricing Finance Account Planning Sales Operations Finance and Legal to ensure opportunities meet minimum standards.
- Identify recurring deal issues policy gaps or process inefficiencies and champion continuous improvement in the new business sales process.
- Produce clear and consistent Deal Desk reporting to provide visibility of deal activity turnaround times exceptions and sign-off trends.
- Provide informal coaching and guidance to junior analysts supporting consistent application of deal governance standards across the RevOps team.
Experience/skills required:
- 7-10 years of experience in commercial governance Deal Desk revenue operations or sales operations with a track record of strategic insight and commercial acumen in enterprise software sales enablement.
- Demonstrated ability to work cross-functionally with sales pricing finance and legal teams influencing key stakeholders to drive strategic outcomes and resolving emerging challenges in fast-paced environments.
- Proven experience producing leadership-ready materials analysis and reporting to complex information; using standard industry tools (PowerPoint Excel Word; Power BI is a bonus)
- Exposure to pricing models discounting contract terms and commercial constructs typical of enterprise and mid-market B2B software especially Software as a Service models.
- Experience working within a born-in-the-cloud software company with strong familiarity in cloud-native commercial models and SaaS deal structures.
Sapiens is an equal opportunity employer. We value diversity and strive to create an inclusive work environment that embraces individuals from diverse backgrounds.
is your contact for any questions. We kindly ask that you apply through our Website or LinkedIn.
Required Experience:
Manager
Key Skills
- Customer Service
- Hotel Experience
- Dentrix
- Hospitality Experience
- Dental Receptionist
- Medical office experience
- Office Experience
- Dental Office Experience
- Front Desk
- Eaglesoft
- Medical Receptionist
- Phone Etiquette
