Operations Transformation Executive Director
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Yesterday
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Job Summary
Description
Lead the definition and execution of the AI strategy for Securities Services Operations shaping the capability accelerating value creation and driving adoption at scale. You will translate operational challenges into AI-enabled solutions orchestrate the data and workflow enablers required to deliver outcomes and clearly articulate the vision and impact to internal stakeholders and clients.
Job responsibilities
Elevate your career and harness your expertise to execute on our AI strategy and craft innovative solutions in a dynamic environment. Be the driving force in revolutionizing data insights and turning challenges into opportunities.
Lead the definition and execution of the AI strategy for Securities Services Operations shaping the capability accelerating value creation and driving adoption at scale. You will translate operational challenges into AI-enabled solutions orchestrate the data and workflow enablers required to deliver outcomes and clearly articulate the vision and impact to internal stakeholders and clients.
Job responsibilities
- Execute on the multiyear AI strategy for Securities Services Operations prioritizing a pipeline of highimpact use cases aligned to business goals and client needs.
- Identify and frame operational problems that can be reimagined with AI and link them to measurable value OKRs and target benefits.
- Ensure data and workflow readiness by partnering across Operations Product Development and Technology to improve data quality and availability integrate with case management and APIs and embed humanintheloop controls.
- Lead discovery PoCs and MVPs through to scaled deployment; develop change management training and adoption plans to realize benefits at scale.
- Drive disciplined value management: business cases funding benefits tracking KPI dashboards and continuous improvement.
- Manage crossfunctional stakeholder relationships across Operations leadership Applied AI/ML Product Development and Technology; convene forums and provide datadriven updates.
- Serve as a clientfacing thought leader: articulate the AI vision and value proposition and showcase outcomes through demos and case studies.
- Build and mentor a small crossfunctional team or virtual network (product owners process SMEs change/adoption leads) to deliver the roadmap and embed new ways of working.
Required qualifications capabilities and skills
- 15 years of experience in financial services across Operations Technology and/or analytics with a track record of leading largescale data/AIenabled transformation.
- Demonstrated ability to translate operational challenges into AIenabled solution patterns and deliver scaled outcomes.
- Proven portfolio leadership: building business cases securing funding managing budgets and benefits and governing multiworkstream programs.
- Executive communication and storytellingable to simplify complex topics craft clear narratives and present to senior leadership and clients.
- Bachelors degree in Engineering Computer Science or related fields.
Preferred qualifications capabilities and skills
- MBA or Masters degree.
- Familiarity with process mining task mining business process modelling case management.
- Certifications in Agile project/program management foundational AI/ML certificates.
- Experience in Securities Services such as fund accounting custody and middle office.
Required Experience:
Director
Key Skills
- Employee Relations
- Employee Evaluation
- Management Experience
- Profit & Loss
- Conflict Management
- Operations Management
- Project Management
- Budgeting
- Leadership Experience
- Supervising Experience
- Leadership management
- Financial Planning
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
