Dolby Careers Staff Field Applications Engineer, PC Audio
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Job Location:
Monthly Salary:
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
Join the leader in entertainment innovation and help us design the future. At Dolby science meets art and high tech means more than computer code. As a member of the Dolby team youll see and hear the results of your work everywhere from movie theaters to smartphones. We continue to revolutionize how people create deliver and enjoy entertainment worldwide. To do that we need the absolute best talent. Were big enough to give you all the resources you need and small enough so you can make a real difference and earn recognition for your work. We offer a collegial culture challenging projects and excellent compensation and benefitsnot to mention a Flex Work approach that is truly flexible to support where when and how you do your best work.
Summary Description
Responsible for providing technical support to PC audio licensed products. Daily responsibilities include PC speaker tuning new feature performance evaluation customer-reported issue analysis and communication with PC OEM/ODM customers to gather requirements and industrial intelligence which will be fed back to the internal product management and engineering team. This role requires strong self-motivation a results-oriented mindset and excellent execution capabilities.
Essential Job Functions
- Perform PC speaker tuning using Dolby tuning tools for PCs integrated with Dolby licensed technologies.
- Collaborate with the Account Manager to manage customer expectations in a rational and effective manner.
- Complete training provided by the PC engineering team to master the installation of Dolbys PC licensed software and log collection. With this experience identify whether a PCs audio processing functions as designed or contains anomalies; reproduce identified issues collect relevant logs and escalate to the engineering team for further troubleshooting.
- Build and maintain close relationships with customer teams promptly understand customer requirements discern the logical context behind customer needs identify toot causes of problems and develop action plans. These plans may require cross-collaboration between external customer teams and internal departments to resolve issues efficiently.
Education Skills Abilities and Experience Required
- Bachelors degree in Electrical Engineering (BSEE) with over 6 years of professional technical experience.
- Proven experience in PC speaker tuning or related audio domain work.
- Demonstrated self-motivation rapid learning ability a results-driven attitude and strong execution skills.
- Proficient in cross-team collaboration with excellent communication and coordination capabilities ( a core daily work requirement).
- Preferred: Work experience in PC OEM/ODM companies focusing on acoustic and/or audio components.
- Preferred: Working knowledge of audio product applications and design.
- Preferred: Experience with IC-based or firmware-based audio processing.
- Preferred: Familiarity with the Microsoft WHQL certification process.
- Fluent in both spoken and written English (mandatory for cross-border communication).
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Required Experience:
Staff IC
Key Skills
- Computer Science
- E & I
- Debugging
- C/C++
- Objective C
- Swift
- OS Kernels
- Signal Processing
- Matlab
- Unreal Engine
- Middleware
- IOS
About Company
Dolby creates audio, visual, and voice technologies for movies, TV, music, and gaming. Experience it all in the immersive sound and stunning picture of Dolby Atmos and Dolby Vision.
