Quality Analyst Retirement Services
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Job Location:
Cebu City - Philippines
Monthly Salary:
Not Disclosed
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
Work Setup: Onsite (Cebu)
Function: Quality Excellence
Required Educational Attainment:
Finished at least 2 years in college without any back subjects
Required Experience:
- At least 1 year experience as a QA/Quality Analyst
- At least 2 years of experience in Retirement Services in a similar role
Responsibilities:
- Oversee transactions in accordance with established process guidelines.
- Deliver timely feedback based on specific events and regular intervals.
- Collaborate with the operations and training teams to pinpoint training requirements for agents and identify process-level challenges to enhance overall performance.
- Engage in team meetings and share insights on quality performance metrics within the process.
- Facilitate calibration sessions with input from the operations and training teams to ensure consistent adherence to process workflows.
- Introduce new team members to the process and clarify the role of the quality function within it.
Key Skills
- Gas Chromatography
- Laboratory Experience
- Archival Standards
- ELISA
- Test Cases
- Analytical Chemistry
- Quality Assurance
- Spectroscopy
- Quality Control
- cGMP
- Selenium
- Western Blot
