Greek Customer Support Representative – Lisbon

Thessaloníki - Greece

Monthly Salary: Not Disclosed

Posted on: 6 hours ago

Vacancies: 1 Vacancy

Job Summary

Greek Customer Support Representative Lisbon

Location: Lisbon (On-Site)
Start Date: 30/Apr/26
Contract: 6 months (renewable)
Languages: Greek (C2) English (B2)
Shifts: 24/7 Monday to Sunday (rotative)

3 Rotational Shifts: 07:0016:00 / 14:0023:00 / 22:3007:30

Job Description:
Be a key part of a high-impact e-commerce project as a Greek Customer Support Representative in Lisbon! Youll assist users through inbound and outbound calls resolving issues for buyers sellers customers and content creators while making a real difference in their online experience. This role is perfect if you love problem-solving enjoy working in a dynamic international environment and want to grow your skills in customer service and e-commerce operations. Your work will directly impact user satisfaction and platform success.

Key Responsibilities:

Provide professional and empathetic support through inbound and outbound calls
Investigate and resolve reported issues efficiently and accurately
Review cases within agreed turnaround times and maintain quality standards
Escalate complex or urgent issues following company procedures

Skills & Qualifications:

Strong moderation and verbal/written communication skills
Empathetic rational decision-making under pressure
Solid understanding of e-commerce platforms
Ability to handle high call volumes during peak seasons

Compensation & Benefits:

Monthly Salary: 920 (14 months)
Complexity bonus: 45 (11 months)
Welcome Bonus: 1500
Meal Allowance: 7.23/day (net)
Transport Allowance: 20/month
Health Insurance from Day 1 (upon NIF & NISS registration) free after 6 months

How to Apply:
If this opportunity fits your profile apply here or send your CV to

Greek Customer Support Representative Lisbon Location: Lisbon (On-Site) Start Date: 30/Apr/26 Contract: 6 months (renewable) Languages: Greek (C2) English (B2) Shifts: 24/7 Monday to Sunday (rotative) 3 Rotational Shifts: 07:0016:00 / 14:0023:00 / 22:3007:30 Job Description: Be a key part of a...