Samsung Sales Supervisor Market Mall Calgary, AB

Samsung Sales Supervisor Calgary AB

It is an exciting time to be at OSL Retail Services working for a people-focused company thats at the top of its game. The momentum weve generated in recent years with our commitments to clients customers innovation business results and an entrepreneurial spirit has created energy enthusiasm and engagement among our employees that is pushing us to new heights. Were on the lookout for talented people who share our vision and values and want to join us in this journey. At OSL our culture is our foundation. Passionate employees great customer service and long-term relationships are all built upon that foundation. We believe in great people doing greater things every day. We are also a proud Platinum Winner of Canadas Best Managed Companies (8 consecutive years).

Do you have a passion for Tech

Samsung is a global leader in technology opening new possibilities for people everywhere. Samsung and OSL have teamed up to operate the Samsung Experience Stores across Canada and were happy to announce were expanding once again! The Samsung Experience is coming to The Stampede City soon with the launch of a brand-new Samsung Experience Store at Calgarys Market Mall in the spring of 2026.

Heres where you come in

Were looking for passionate driven people who are excited about working for a premium brand such as Samsung. Youll have the opportunity to become a world-leading expert in a cutting-edge industry. Reporting to the Sales Manager the Sales Supervisor works with a team of sales representatives to deliver an amazing level of customer service ensure that your store delivers excellence in Customer Experience and Operations supports the Samsung brand and drives the team to meet our collective business goals. You will lead by example and always create an environment where team members feel valued can grow and function well as a team. You are a strong ambassador of the Samsung brand. Youre passionate and want to sharpen your skills to grow along with us in a fast fun high-energy work environment.

Whats in it for You

• $24/hr Base Salary with industry leading bonus structure
• Exciting incentive programs
• Comprehensive health and dental plans
• Discounts on the newest technology
• Great employee referral program
• Ongoing continuous training
• Local regional and national career growth opportunities.

A day in the life of a Sales Supervisor:

• Support all aspects of sales customer service and sales representative team development.
• Execute strategies to drive sales across multiple categories.
• Participate in recruiting training scheduling and managing sales representative performance.
• Coach sales representative team on expectations and sales standards.
• Support sales team on the sales floor by interacting with customers and uncovering customers needs through skilled questions.
• Support in leading daily and monthly store meetings.
• Support management team in key-holding store opening and store closing responsibilities.
• Uphold professionalism and integrity at all levels.
• Ensure team members are up to date on policies and procedures.

Good thing you have what it takes:

• Minimum 2 years of retail experience Wireless sales experience a strong asset.
• Ability to drive sales and provide excellent customer service.
• Embody the Samsung brand and care about customer needs.
• Possess high level of interpersonal and customer skills.
• Strong management coaching and leadership abilities.
• Ability to recruit and build a team.
• Detail-oriented and results-focused.
• Effective decision-maker and problem-solver.
• Flexible to work beyond traditional business hours.

Key Skills Needed:

• Leadership
• Sales
• Coaching
• Communication skills
• Retail management
• Recruitment
• Customer service
• Interpersonal skills
• Problem-solving

Job Status:

• This position is for an upcoming store launch at the Calgary Market Mall.

If this sounds like you and youre excited to become a member of our team apply now!

We thank all interested applicants; however only qualified candidates will be contacted. This position requires the successful completion of a criminal background check.

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required of employees assigned to this job.

OSL is committed to an inclusive workplace that does not discriminate against race nationality religion age marital status physical or mental disability sexual orientation gender or gender identity.We believe in diversity and encourage any qualified individual to apply.

As part of our recruitment process we utilize artificial intelligence (AI)-based tools to assist with certain stages including initial resume screening and skills-matching assessments. These tools are designed to help our hiring team identify candidates whose experience and qualifications align closely with the requirements of the role. Please note that all final hiring decisions are made by our recruitment and/or hiring manager team. If you have questions or concerns about this process please feel free to contact us at .