Field Service Engineer for GCMS in the Hamburg area (mfd)
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Job Description
Agilent inspires and supports discoveries that advance the quality of life. We provide life science diagnostic and applied market laboratories worldwide with instruments services consumables applications and expertise. Agilent enables customers to gain the answers and insights they seekso they can do what they do best: improve the world around us. Information about Agilent is available at .
To strengthen our team we are looking for a Field Service Engineer for GCMS in the Hamburg area (m/f/d) to join us.
Communication skills creativity and a positive attitude are crucial in this regard. By helping customers solve their problems and demonstrating a commitment to providing the highest level of customer service you contribute to our customers success.
Key Responsibilities:
- Provide on-site installation implementation maintenance and repair of GCMS systems including hardware software networking products and operating systems
- Install configure optimize and troubleshoot integrated solutions (hardware software peripherals communications and applications) to ensure optimal performance
- Diagnose and resolve technical issues perform preventive maintenance and proactively address potential equipment or software problems to minimize customer downtime
- Deliver fully integrated solutions (non-design role) and ensure high customer satisfaction through technical guidance and support
- Act as a technical resource internally manage product escalations and collaborate with cross-functional teams (Support Sales Marketing and R&D) to resolve customer issues
- Comply with all customer/vendor credentialing identification certification and health and safety requirements to access customer sites
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Qualifications
Qualifications:
- Bachelors or Masters degree in Chemical Biochemical or Electrical Engineering (or equivalent qualification)
- Early-career professional or postgraduate eager to build a career in field service and customer-facing technical support
- Fluent in both German and English with strong communication skills
- Valid drivers license
- Flexible and willing to travel (up to 35%) including overnight stays to support customers on-site
Why Join Us
- Bepart of aglobal leader in analytical instrumentation
- Enjoy a collaborative inclusive and forward-thinking work culture
- Opportunities for career growth
Additional Details
This job has a full time weekly schedule. It includes the option to work remotely.Our pay ranges are determined by role level and location. Within the range individual pay is determined by work location and additional factors including job-related skills experience and relevant education or training. During the hiring process a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability or any other protected categories under all applicable laws.Travel Required:
75% of the TimeShift:
DayDuration:
No End DateJob Function:
Services & SupportRequired Experience:
IC
Key Skills
- MobileIron
- Robotics
- Field Service
- Mechanical Knowledge
- Sonography
- IP Networking
- Schematics
- Mechanical Engineering
- Medical Imaging
- Human Resources
- Programmable Logic Controllers
- Troubleshooting
About Company
We are a global leader in laboratory technologies, we support scientists in 110 countries in cutting-edge life science research, patient diagnostics and their efforts to ensure the safety of water, food and pharmaceuticals.
