System Analyst 6-IT Technical Transition Manager

Job: IT Technical Transition Manager

Location : Detroit MI

- Interview Process: Virtual Interview via MS Teams video.

- Duration: 1 year with possible extension

- Hybrid: Resource will be working a hybrid schedule. NO REMOTE ONLY OPTION. Will need to be onsite from day 1 two days a week. Wednesdays/Thursdays are required onsite days.

- Local candidates ONLY. Candidates must be located within 60 miles of Detroit MI at time of submission.

References are required for this position. Please include a separate attachment with your submission that includes 2-3 professional references. Each reference should include the name email phone number and their position title/company name.

Top Skills & Years of Experience:

- IT Technical Transition Manager with 5 years of IT experience including matrix management experience leading business vendor and technology teams

- IT management (3-5 years)

- Technical program management (3-5 years)

- Application or infrastructure operations leadership (3-5 years)

Responsibilities:

• Lead and facilitate the execution of the approved transition plan and report progress to leadership.
• Serve as primary point of accountability between the System Integrator internal IT teams and business stakeholders.
• Enforce knowledge transfer documentation and vendor exit requirements.
• Ensure operational readiness security compliance and disaster recovery preparedness.
• Identify risks and escalate issues with mitigation recommendations.
• Manage the scope risk issues deliverables and schedule of project directly related to all IT technical transition and knowledge transfer tasks.
• Facilitate and manage the vendor technical transition and knowledge transfer leaders and teams according to the transition project schedule.
• Work with the Project Managers Technical Managers and the Program Leadership Group to regularly communicate project status across all organizations.
• Assign project tasks and coordinate resources; this includes reviewing individual issues and concerns and resolving or escalating them as needed.

• Facilitate communicate and execute the overall IT technical support transition and knowledge transfer strategy for the project considering scope objectives and constraints.
• Identify and assess risks related to technical support transition and knowledge transfer and work proactively to mitigate them.
• Oversee review and analysis of IT technical transition and knowledge transfer documentation and present findings to IT technical management teams.
• Work in an agile environment and understand agile methodologies.
• Participating in project meetings including Agile/Scrum grooming sprint planning sprint reviews and daily stand-ups.
• Collaborate within an agile software development process with software developers subject matter experts and stakeholders.

Required Knowledge Skills and Abilities

• Technical Knowledge
• Strong understanding and knowledge application architectures
• Hands-on knowledge of Microsoft Azure including:
  • App Services / Functions
  • Azure SQL Storage and Key Vault
  • Azure Monitor and Application Insights
  • Azure RBAC and managed identities
  • Experience with Azure DevOps CI/CD pipelines and operational monitoring
  • Understanding of public sector IT governance security and compliance requirements
  • Strong vendor management and stakeholder communication skills
  • Ability to lead cross-functional technical teams during high-impact transitions
  • Familiarity with ReactJS-based front ends (support perspective)
• Management & Leadership Skills
  • Proven experience leading complex IT transitions or transformations
  • Strong vendor management and contract enforcement skills
  • Ability to translate technical risks into executive-level language
  • Excellent facilitation and decision-making skills
• Operational & Process Skills
  • Experience implementing or managing:
    • IT service management (ITIL-aligned preferred)
    • Incident problem and change management
    • Production support models
  • Strong documentation and operational discipline
  • Ability to design and execute phased transition plans
• Experience
  • IT Technical Transition Manager with 5 years of IT experience including matrix management experience leading business vendor and technology teams
  • 10 years in:
    • IT management
    • Technical program management
    • Application or infrastructure operations leadership
  • Demonstrated experience transitioning systems from:
    • Vendor-led to internally supported
    • On premises to cloud environments
  • Strong organizational skills and ability to manage multiple testing activities within the program simultaneously.
  • Strong project management skills to facilitate the IT technical transition and knowledge transfer activities from System Integrator vendor to technical teams; escalate risk areas as needed; coordinate all activities and provide expertise throughout the IT technical transition phase.