Pega AMS
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Job Location:
Schaumburg, IL - USA
Monthly Salary:
Not Disclosed
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
Pega AMS
Location: Schaumburg IL (onsite)
Job Type: Long term Project
Job Description:
PEGA Dev and Application Maintenance and support.
Must Have Technical/Functional Skills
Pega RPA PRPC 24.2 Certified CSSA Constellation.
Roles & Responsibilities:
Key Responsibilities;
- PEGA PRPC 24.2 and Constellation Certified
- Production Support & Maintenance
- Provide L2/L3 support for Pega applications.
- Monitor production environments and resolve incidents within SLA.
- Perform root cause analysis (RCA) for recurring issues.
- Coordinate with business users for issue clarification and resolution.
- Manage batch jobs agents and queue processors.
- Application Enhancements
- Implement change requests and minor enhancements.
- Configure workflows case types UI rules and business rules.
- Optimize existing flows and decision rules.
Performance & System Monitoring
- Monitor system performance and recommend improvements.
- Debug performance issues using Tracer Clipboard PAL.
- Manage data pages reports and integrations efficiently.
- Deployment & Release Management
- Support deployment activities across Dev QA and Production.
- Manage product rules and ruleset versions.
- Perform impact analysis before deployments.
- Integration Support
- Troubleshoot REST/SOAP integrations.
- Work with external systems and APIs.
- Handle authentication mechanisms (OAuth SSO).
- Documentation & Compliance
- Maintain technical documentation and KT documents.
- Ensure compliance with organizational and security standards.
