Caesars Rewards Ambassador-Full Time (Caesars Atlantic City)

At Caesars Entertainment our Mission Vision & Values reflect our unique purpose providing people with possibilities and places to have fun. Our Mission Vision & Values represent a unifying and inspiring way forward and all Team Members are expected to uphold them.
Our Mission: Create the Extraordinary
Our Vision: We create spectacular worlds that immerse inspire and connect you. We dont perform magic; we create it with excellence.
Our Values: Blaze the Trail Together We Win All-In on Service
Our corporate social responsibility framework People Planet Play represents our continuous dedication to enhancing economic development uplifting the wellbeing of our Team Members and their families and making positive contributions to the communities we operate in.

Enhances the growth of gaming revenues through the development of our customer base. Actively walks the casino floor to sell and enroll new customers in the customer loyalty program (Caesars Rewards program). Maintains relationships with valued gaming guests and markets our gaming product to all guests. Supports Caesars Rewards team when needed. $18.00 PER HOUR

Welcomes guest provides exceptional customer service encourages guest to enroll in our new card sign up program and create brand loyalty.
Must possess the ability to actively and constantly sell a product.
Follows all relevant policies and procedures keep confidentiality of information
Ability to communicate with other departments both on property and within all Caesars entertainment also with vendors/partners.
Be familiar and help with promotions and events.
Showcase exemplary usage of RTCM- system used for greeting guests and maintaining high visibility on the casino floor.
Promote in Casino and Marketing events both on and off property.
Meet and greet guests and keep the highest levels of courtesy friendliness and hospitable attitude throughout interactions
Position is designated as Atlantic City Operations for cross-property marketing purposes.

College degree preferred
Must be at least 21

Minimum of two (2) years of guest services experience preferred
Must have the ability to resolve stressful situations
Must have exceptional guest service skills
Must have excellent interpersonal communication team-building and problem-solving skills
Must be able to work extended hours during special events including limited overnight travel
Must have the ability to work flexible schedules including nights weekends and holidays
Must be willing to adhere to all New Jersey gaming regulations and guidelines

Must be able to move quickly around property
Must be able to stand or sit for an extended periods of time
Must be able to lift 20lbs
Must be able to work independently and proven to be initiative-taking
Must be able to respond calmly and make rational decisions when handling guests needs
Must be able to tolerate areas holding secondhand smoke

NJ CER REQUIRED
We believe in delivering family-style servicean approach that fosters warmth connection and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family creating a welcoming environment built on respect teamwork and personalized attention. Whether assisting customers or collaborating with coworkers we prioritize service that is thoughtful supportive and rooted in genuine relationships.