Lead Business Process Analyst

Sydney - Australia

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

At HUB24 we empower our employees to bring their ideas and creativity to work. Rather than getting bogged down in bureaucracy and red tape we build a culture that supports our team members to have a real impact on our business and the success of our customers.

HUB24 Limited is a company listed on the Australian Securities Exchange (ASX: HUB)

THE HUB24 STORY

We think creatively and were not constrained by traditional thinking or barriers to success. Were led by experts realists with ideas grounded in commercial reality who are bold enough to visualise the future a little differently and to advocate for what matters to our clients. We are here to lead change and are committed to empowering better financial futures for more Australians.

Benefits and Life at HUB24

Learn more about our employee benefits HERE.

Job Summary:

The Lead Business Process Analyst is a senior role within the Business Process Analysis team combining handson delivery of complex business analysis with daytoday leadership of a team of Business Process Analysts. This role plays a key part in driving highquality process analysis and improvement across crossfunctional initiatives while also lifting capability consistency and standards across the BPA function.

Working closely with operational leaders project teams and technical stakeholders the Lead BPA ensures analysis activities directly support successful operational change and practical sustainable outcomes.

Responsibilities:

Lead the endtoend delivery of complex and crossfunctional process analysis and improvement initiatives ensuring highquality outputs aligned to business objectives.
Deliver clear actionable analysis and documentation across process mapping requirements definition solution design and change impact assessment.
Provide daytoday leadership coaching and guidance to Business Process Analysts supporting delivery quality consistency and capability uplift.
Act as a delivery lead for analysis activities helping analysts clarify scope structure requirements resolve blockers and meet agreed timelines.
Review and qualitycheck analysis outputs to ensure alignment with agreed frameworks and standards.
Partner with the BPA Manager to plan sequence and coordinate analysis work across multiple initiatives contributing to resourcing prioritisation and effort estimates.
Identify manage and communicate analysisrelated risks dependencies and constraints across initiatives.
Act as a senior point of contact for stakeholders facilitating workshops and walkthroughs to validate requirements and shape effective solutions.
Collaborate with operational project IT and support teams to ensure process changes can be practically implemented and embedded.

Requirements:

Strong experience as a Business Process Analyst (or similar) in an operational environment with handson experience in process mapping improvement and solution design.
Demonstrated ability to lead and deliver analysis across complex or multistream initiatives.
Experience providing leadership mentoring or coaching to other analysts with a focus on lifting quality and consistency.
Proven ability to work effectively with business stakeholders project and change teams and IT delivery teams.
Understanding of superannuation and investment administration functions (essential).
Strong written and verbal communication skills with the ability to clearly articulate process issues risks and recommendations.
Comfortable working in ambiguous environments able to prioritise competing demands and maintain momentum under pressure.
A continuous improvement mindset with a collaborative and solutionsfocused approach.

The Recruitment Process

Acknowledgement email once your application has been submitted.
Our Talent team will start reviewing your application. If unsuccessful you will be notified.
If your application progresses to the next stage our Talent team will be in touch to discuss your alignment with the role.
If youre a person with an impairment or disability this is an opportunity to share with us any accessibility requirements that you may have for the role.
Should you require any accommodations to the recruitment process please email and one of our team will contact you.
Interviews can happen virtually or face-to-face with the hiring manager or other members of the broader team. Depending on the role there may be more than two interviews.
Communication of outcomes to successful and unsuccessful candidates and feedback provided.

*As part of our process a police check will be conducted on all successful candidates*. Further details on our HUB24 Group Recruitment Privacy Collection noticecan be found here.

2024 CircleBackInitiative Employer we commit to respond to every applicant.

Endorsed by WORK180 we are proud to be recognised as an employer of choice for women.

We have been nominated and placed on theBOSS Best Places to work list.

Seek Star Awards 2024 - Nominated as a finalist for theBest Employer Brand Initiative

HUB24 is an equal opportunity employer.We are committed to creating an inclusive environment where diverse perspectives are valued and every individual is treated with respect. We welcome applications from people of all backgrounds including Aboriginal and Torres Strait Islander peoples people with disabilities people from culturally and linguistically diverse communities and people of all gender identities and sexual orientations. If you require adjustments to the recruitment process or have accessibility requirements please let us know were here to support you

Required Experience:

HUB24 leads the wealth industry as the best provider of integrated platform technology and data solutions. At HUB24 we know the smartest investments start with our are innovative and ambitious and we move fast.At HUB24 we empower our employees to bring their ideas and creativity to work. Rather tha...