Senior IT Business Analyst, GA Delivery

We are seeking a Senior IT Business Analyst to support Manulifes General Account (GA) operations across Asia by translating business strategy into technology solutions. This role requires a unique blend of business acumen technical expertise and strong stakeholder management to lead and implement solutions.

Collaborating with the Head of GA Investments Asia COO Team and various Operations and Technology groups this individual will execute prioritized initiatives to support the expansion of the GA Asia business and its technology transformation from end-user tools to modern technology platforms.

Position Responsibilities:

• Partner with GA stakeholders (Investments Asset Liability Management Treasury Finance Risk) to analyze and document business requirements user stories and process flows for Asia markets.
• Manage backlog stakeholder communication and lead end-to-end delivery for GA-related technology collaborating with global teams for centrally managed systems.
• Map and optimize business processes; recommend automation data quality controls and operational efficiencies.
• Support integrations with investment platforms (e.g. OMS PMS) accounting systems risk engines and finance/reporting tools; manage cross-system dependencies.
• Monitor post-implementation outcomes KPIs and adoption; lead continuous improvement and change management.

Required Qualifications:

• Bachelors degree in Information Systems Finance Engineering or related field; Masters a plus.
• >5 years as an IT Business Analyst or Product Owner in financial services; experience with insurance General Account or institutional asset management strongly preferred.
• Analytical thinker with strong problem-solving prioritization and decision-making skills.
• Strong domain knowledge in fixed income mortgages/loans private assets alternatives derivatives FX and liquidity management.
• Hands-on experience with investment/finance systems: OMS/PMS ETP (e.g. BTBS TradeWeb FXConnect) investment accounting (e.g. SimCorp Aladdin) risk/analytics (e.g. MSCI/Barra Bloomberg PORT) data platforms/warehouses (Databricks/SQL) and reporting tools (Power BI).
• Solid understanding of data governance data quality controls master/metadata management and reference data.
• Experience working in Agile (Scrum/Kanban) and hybrid delivery environments; comfortable with Jira/Confluence and DevOps practices.
• Excellent communication workshop facilitation and stakeholder management across business and technology.

When you join our team:

• Well empower you to learn and grow the career you want.

• Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team well support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .