IT Support Engineer
Auckland Council - New Zealand
Job Summary
Job Description
IT Support Engineer Desktop & Manufacturing Systems
Our client is seeking an experienced IT Support Engineer to join their team at Head Office in East Tāmaki Auckland. This is a full-time on-site role supporting both corporate and manufacturing-related systems with a strong focus on desktop support user management and maintaining hardware and software environments.
The role offers a balance of day-to-day support tasks and opportunities to contribute to broader systems improvement. It suits someone who enjoys variety takes ownership of their work and communicates confidently with a wide range of stakeholders from frontline staff to senior leaders.
Key Responsibilities
- Provide first and second-level support across desktop cloud and mobile environments
- Troubleshoot issues related to Windows OS Microsoft 365 and Azure
- Build and maintain PCs used in manufacturing systems
- Manage user onboarding/offboarding and access permissions
- Liaise with vendors and internal teams to resolve technical issues
- Contribute to process improvement and automation initiatives
Candidate Profile
- Proven experience in desktop engineering and Windows OS troubleshooting
- Familiarity with Azure Active Directory and cloud-based environments
- Strong communication skills with the ability to engage technical and non-technical users
- Comfortable working independently and managing competing priorities
- Practical solutions-focused approach with a willingness to improve systems and processes
- A team player who values collaboration and clear communication
Why This Role
This is a well-rounded position offering exposure to a broad technical environment including modern Microsoft tools and manufacturing systems. The team is collaborative and well-established with a strong culture of support and continuous improvement.
The successful candidate will have the opportunity to work across a variety of systems contribute to automation and efficiency projects and build strong relationships across the business. Its a role with real impact suited to someone who enjoys solving problems and making things work better.
How to Apply:
To apply in strict confidence now click Apply for this job
Applications will be electronically acknowledged and further correspondence may be by email and/or phone.
Due to a high volume of applications we are taking the time to carefully review each CV. We appreciate your patience and will be in touch as soon as possible.
Required Experience:
IC