Implementation Project Manager

Johannesburg - South Africa

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

About AURA

AURA is a global emergency response platform that connects people in need with the closest vetted private security or medical response instantly anywhere from any connected device.

Our platform powers emergency response capabilities for telecom operators device manufacturers insurers and security companies across the world.

Our mission is simple but powerful: to protect people and property at scale saving lives and creating safer communities globally.

As our enterprise partnerships expand the successful deployment of these integrations becomes critical to unlocking revenue adoption and real-world impact.

The Opportunity

AURA is entering a phase of rapid global growth through large enterprise partnerships.

These partnerships are transformational but they are also complex. Launching them successfully requires coordination across:

enterprise client leadership teams
engineering and technical integration teams
product and platform stakeholders
commercial and operational leaders

Today this critical phase sits between Sales closing the deal and Customer Success scaling the relationship.

We are hiring an Implementation Project Manager to own this bridge.

Your role will be to ensure our most important partnerships move quickly smoothly and successfully from contract to launch.

This is a highly visible role where your ability to align people own delivery and create win-win outcomes across organisations will directly impact:

revenue growth
client satisfaction
product adoption
global expansion

What Youll Do

Own Enterprise Implementations

You will lead the successful onboarding and launch of AURAs largest and most strategic partners working alongside Business Development in the contracting stage and alongside Customer Success in the onboarding stage.

This includes:

telecom operators
device manufacturers
security companies
global enterprise platforms

You will take ownership of the full implementation journey:
Contract Integration/solution build Launch

Your focus is ensuring projects move forward with quality speed and alignment.

Align and Lead Stakeholders

Enterprise delivery is fundamentally about people and alignment. You will work with senior stakeholders across multiple organisations and disciplines and be the trusted operational leader who brings clarity and momentum to complex environments.

Your responsibilities include:

identifying and aligning key decision-makers
facilitating planning workshops and working sessions
craft the ideal solution to clients using AURAs products to achieve desired outcomes
bring together commercial product and engineering teams
resolving cross-team challenges constructively
ensuring decisions happen quickly and clearly
Identify gaps and areas for AURAs products to improve customer outcomes

Drive Momentum and Accountability

Complex projects stall when ownership is unclear. Your role is to maintain progress and accountability across all stakeholders. You ensure that projects move forward not sideways.

You will:

build clear implementation plans and milestones
maintain structured project tracking and reporting
proactively identify blockers and resolve them
keep stakeholders focused on delivery timelines

Coordinate Technical Integrations

Work closely with Product Tech and Customer Success teams to coordinate integrations and launches ensuring the right work happens at the right time and that teams remain aligned:

API integrations
Embedded platform deployments
White-label implementations
Onboarding and operational configuration

Accelerate Time-to-Value

AURAs growth depends on how quickly enterprise clients can go live and begin generating value. You will play a key role in improving this by:

removing onboarding friction
improving implementation processes
encouraging strong client ownership
maintaining delivery momentum

Create Win-Win Outcomes

The best enterprise partnerships succeed when both sides are aligned and invested. You will help structure engagements that create mutual accountability and shared success including:

aligned incentives around successful go-live
clear implementation milestones
defined client project ownership
structured decision-making processes

What Youll Bring

Enterprise Project Leadership

58 years of experience in Project Management
Experience managing complex enterprise B2B projects
Strong understanding of technical integrations or SaaS platforms
Experience working with multiple stakeholder groups across organisations
Exceptional people skills to build trust and drive shared outcomes
Ability to lead through influence at all levels rather than formal authority
Experience in high-growth startups or scale-ups is highly valuable

How Success Is Measured

Success in this role will be measured by:

speed from contract to go-live (Time-to-Value)
successful delivery of enterprise implementations
client satisfaction and partnership strength
launch success and setup for growth

Why Join AURA

Work on a mission that literally saves lives
Help launch partnerships with global enterprises
High ownership and real influence on company growth
Work alongside an ambitious team building a category-defining platform
Opportunity to shape how AURA scales enterprise partnerships globally

If you are excited about leading complex initiatives building strong partnerships and turning ambitious deals into real-world impact we would love to hear from you.

Required Experience:

Senior IC

About AURAAURA is a global emergency response platform that connects people in need with the closest vetted private security or medical response instantly anywhere from any connected device.Our platform powers emergency response capabilities for telecom operators device manufacturers insurers and s...