Housing Officer
Share
Job Location:
Monthly Salary:
Posted on:
Vacancies:
Job Summary
At Amplius were committed to building safer stronger neighbourhoods and supporting our customers to live well in the homes they value. As a Housing Officer youll play a key role in delivering high-quality tenancy housing and neighbourhood services in the Grimsby area. Working closely with residents colleagues and partners youll help keep our neighbourhoods safe well maintained and welcoming while supporting customers to sustain their tenancies and build resilient communities.
Salary: 37400 plus car allowance of 2665per year *
Contract: Permanent full time
Your week: 36.25 (Monday Friday 9am 5.15pm)
Location: Hybrid with a weekly presence in either our Lincoln or Boston offices.
(*As of 1 April 2026 this salary will increase by 3.6%. Car allowance will increase by 3.2%.)
Snapshot of your role
- Manage tenancies end to end including complex housing and neighbourhood cases ensuring compliance with legislation policies and tenancy agreements.
- Lead on estate and neighbourhood management across a defined patch maintaining high standards of safety appearance and regulatory compliance.
- Minimise voids and support efficient re-letting by completing robust pre-tenancy interviews and helping customers to sustain successful tenancies.
- Maintain a strong visible presence on patch responding promptly to customer concerns and acting as the lead advocate for emerging estate issues.
- Work in partnership with Local Authorities Police voluntary organisations and community groups to address hotspot areas and improve neighbourhood safety.
- Champion customer engagement safeguarding inclusion and empowerment co-producing local initiatives that strengthen community cohesion.
- Manage workload and performance effectively maintaining accurate case records meeting targets participating in out-of-hours cover and line managing Housing or Neighbourhood Assistants where required.
What were looking for
- CIH Level 3 qualification (achieved working towards or willingness to undertake).
- Strong experience in estate and neighbourhood management including managing complex services and priorities.
- Up-to-date knowledge of the housing regulatory environment with the ability to apply this in practice and embed it into ways of working.
- Excellent partnership-working skills building effective relationships with Local Authorities and other key stakeholders.
- Resilient adaptable and collaborative with the ability to work across teams use housing systems confidently and travel across a large geography as required.
A full UK driving license is essential for this role.
DBS clearance is required for this role
Please read the attached Job Description before applying so you get the full scope of the role.
You can read about our colleague benefits here - Amplius colleague benefits
Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.
Closing: 29 March
Interviews: 9 April
We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.
If you have any questions please contact the Amplius Talent Team and well be happy to assist you.
INDHIGH
The Company
Amplius is one of the largest housing providers across the Midlands East and Southeast of England. We own and manage more than 37000 homes and deliver a range of quality services including care and support specialist housing and home ownership options. Were a team of over 1300 colleagues driven to have a positive impact on peoples lives and provide affordable homes that make a difference.
The Benefits
The Benefits
Documents
Required Experience:
Unclear Seniority
Key Skills
- Section 8
- Public Health
- Data Collection
- Ellucian
- Banking
- Fair Housing Regulations
- LIHTC
- Budgeting
- Economic Development
- Real Estate Law
- Logistics
- Statistical Analysis
About Company
Our mission is more homes, stronger communities, better lives. We build affordable homes, provide personal support, and help people to learn, work and be healthy.
